Call Centre Representatives at Datacorp-ix Technologies Limited - Jobs in Nigeria

Call Centre Representatives at Datacorp-ix Technologies Limited

Posted on :

24 Nov, 2014

Category :

Customer Service Jobs in Nigeria

Datacorp-ix Technologies Limited – Our solutions are unique and versatile ranging from custom mobile appplications to networking and ICT training services.

We are recruiting to fill the position of:

Job Title: Call Centre Representative

Location: Abuja

Job Purpose

  • Attends to callers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Job Duties

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications

  • Ability to speak more than 2 local languages, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, high level of stress tolerance, Problem Solving skills, Multi-tasking skills, computer skills.

Application Closing Date
25th November 2014

Method of Appliaction
Interested and qualfiied candidats should send their CV’s to: [email protected]

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