Customer Service Executives/Call Center Agents Recruitment - Jobs in Nigeria

Customer Service Executives/Call Center Agents Recruitment

Posted on :

23 Jan, 2017

Category :

Call Centre Jobs in Nigeria, Customer Service Jobs in Nigeria

MTN is a Multinational company in Nigeria and is now recruiting, the above positions are presently open.

Key Responsibilities

  • To attend to all customer’s enquiries and sell competitive products.
  • To offer sales advice on products to customers
  • Build and maintain effective customer relationship
  • To strategically engage in active selling of products and close sales opportunities
  • Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.
  • To deal with customers via telephone, Internet, e-mail and instant messaging.

Requirements/Skills:

  • Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
  • Must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.
  • Must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.

Qualification:

  • Minimum ND.
  • Minimum 1 year working experience.

How To Apply:

Every application should be forwarded to [email protected]

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