e.Stream Networks Limited Fresh Job Recruitment [3 Positions]

Posted on :

26 May, 2017

Category :

Engineering Jobs in Nigeria

e.Stream is a provider of broadband network infrastructure and connectivity solutions. We are dedicated in providing various services for commercial and public enterprise regardless of their size using Fiber, Satellite Technology and Radio Communication System.

We are recruiting to fill the following positions below:

Job Title: Field Service Engineer
Location: Lagos

Job purpose

  • The Field Service Engineer is responsible for the deployment, troubleshooting, integration and maintenance of various communication equipment (VSAT and Radio).

Duties and Responsibilities
Strategic Insight and Integration:

  • Assist the Service Deployment manager to achieve the corporate objectives
  • Attend project & departmental meetings
  • Provide inputs to the departmental annual budget
  • Provide technological innovation to deploy services which are cost effective.

Technical / Analysis and Problem Solving:

  • Ensures that surveys carried out are 90% accurate.
  • Responsible for configuring customer edge devices for integration of last mile connections like VSAT, Microwave Radio.
  • Ensures that there is no course to revisit sites deployed within 6month.
  • Responsible for documentation of installation activities.
  • Ensures that bench test is carried on assigned equipment before embarking on any deployment.
  • Ensures 90% implementation of Maintenance plan
  • Responsible for testing and ensuring that signal strength, signal to noise ratio and any other parameters are in accordance to e.Stream approved standard.
  • Responsible for the documentation of all deployment activities in accordance to service deployment procedure.

Interpersonal, Relationship Management & Collaboration:

  • Liaise with 3rd party vendors to deliver projects
  • Establish and maintain good working relationships with other departments, teams and Clients

Communication:

  • Promptly report any incident, problems known errors, unexpected events or deviation from deployment plans.
  • Deliver weekly reports on the status deployment
  • Generate and submit periodic project and operational reports to the Regional Team Lead for informed decision making

Customer Focus:

  • Timely response to customer complaint
  • Prompt resolution of 2nd level issues

Financial Management:

  • Recommend & Implement cost saving initiatives

Requirements
Education & Work Experience:

  • Bachelor’s Degree in Computer Engineering, Electrical Electronics Engineering or related field
  • Minimum of 3 years work experience in a relevant role.
  • RF engineering experience working in the telecoms industry.
  • Affiliation with relevant professional bodies

Competency, Skills & Certifications:

  • Certification in CCNA, CWNA
  • Relationship & People Management

KPIs:

  • Quality of deployment without recourse to revisit site
  • Prompt resolution of 2nd level issues within 2hrs of escalation.
  • 10% cost savings on deployment

Working Conditions:

  • The incumbent may be required to travel out of station often.
  • The incumbent may be required to work in cold (air conditioned) rooms for a long time.

Physical Requirements:

  • This position requires physical and mental strength.

Application Closing Date
1st June, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Rigger
Location: Lagos

Job Purpose

  • The Rigger is responsible for the deployment, troubleshooting, and maintenance of microwave radios on the tower, mast and pole mount installation.

Duties and Responsibilities
Strategic Insight and Integration:

  • Assist the Service Deployment manager to achieve the corporate objectives
  • Attend project & departmental meetings
  • Provide inputs to the departmental annual budget
  • Provide technological innovation to deploy services which are cost effective.

Technical/Analysis and Problem Solving:

  • Ensures that surveys carried out are 90% accurate.
  • Responsible for mounting of Microwave radios and proper RF cable routing from the tower to the shelter or server room.
  • Ensures that there is no course to revisit sites deployed within 6month.
  • Ensures that equipment installed is in line with the manufacturer standard.
  • Responsible for any tower and rooftop installation.
  • Responsible for testing and ensuring that signal strength, signal to noise ratio and any other parameters are in accordance to e.Stream approved standard.

Interpersonal, Relationship Management & Collaboration:

  • Liaise with 3rd party vendors to deliver projects
  • Establish and maintain good working relationships with other departments, teams and Clients

Communication:

  • Promptly report any incident, problems known errors, unexpected events or deviation from deployment plans.
  • Generate and submit periodic project and operational reports to the Regional Team Lead for informed decision making

Customer Focus:

  • Timely response to customer complaint
  • Prompt resolution of 2nd level issues

Financial Management:

  • Recommend & Implement cost saving initiatives

Requirements
Education & Work Experience:

  • HND/B.Sc in Computer Engineering, Electrical Electronics Engineering or related field
  • Minimum of 3 years work experience in a relevant role.
  • RF engineering experience working in the telecoms industry.
  • Affiliation with relevant professional bodies

Competency, Skills & Certifications:

  • Certification in HSE
  • Relationship & People Management

KPIs:

  • Quality of deployment without recourse to revisit site
  • Prompt resolution of escalated 2nd level issues within 2hrs in the assigned region.

Working Conditions:

  • The incumbent may be required to work in cold (air conditioned) rooms for a long time.
  • The incumbent may be required to travel out of station often.

Physical Requirements:

  • This position requires physical and mental strength.

Application Closing Date
1st June, 2017.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

Job Title: NOC Engineer
Location: Lagos

Job Purpose

  • The NOC Engineer is responsible for supporting all eStream internet and VPN clients at second level. The technologies he will be supporting includes, VPN, VSAT, Microwave Radio, Fiber, MPLS

Duties and Responsibilities
Strategic Insight and Integration:

  • Assist the NPO manager to achieve the corporate objectives
  • Attend project & departmental meetings
  • Provide inputs to the departmental annual budget
  • Provide technological innovation to improve troubleshooting

Technical / Analysis and Problem Solving:

  • Responsible for troubleshooting Customer Edge Devices like VSAT modems, like, Access Radios, Microwave Radio
  • Client bandwidth configuration on Edge devices.
  • Regular training of Service Desk team members for effective 1st level troubleshooting
  • Provide technical solutions to network issues escalated to the 2nd level.

Interpersonal, Relationship Management & Collaboration:

  • Liaise with NPO, Service Deployment and Service Management teams to resolve all escalated issues
  • Partner with third-party vendors to install and maintain all monitoring software and devices.

Communication:

  • Escalate service impacting issues outside span of control to the NPO Manager.
  • Deliver weekly reports on the status of the network and trends

Customer Focus:

  • Monitor the Client devices to provide 99% service availability

Financial Management:

  • Recommend cost-saving initiatives to the NPO manager

Requirements
Education & Work Experience:

  • Bachelor’s degree in Information Technology, Computer Science, Electrical Electronics Engineering or related field
  • Minimum of 3 years work experience as a Network/ Field Engineer.
  • Network experience in an ISP environment or a Systems Integration company with specialization in enterprise and service provider routing and switching solutions.
  • Affiliation with relevant professional bodies

Competency, Skills & Certifications:

  • CCNA Routing & Switching/SP, MTCNA, MTCRE,
  • Hands-on experience in OSPF and BGP routing protocols
  • Problem solving skills
  • Practical experience in deploying Access Radios for clients
  • Relationship & People Management

Key Performance Indicators:

  • Achievement of 99% availability for clients network devices
  • Resolution of escalated incidents within 30 minutes of escalation

Working Conditions:

  • The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
  • The incumbent may be required to travel out of station often.

Physical Requirements:

  • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the mental demands.
  • Directly reports to Senior Manager Technical.

Application Closing Date
1st June, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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