Graduate Funds Transfer Processor at Citibank Nigeria Limited - Jobs in Nigeria

Graduate Funds Transfer Processor at Citibank Nigeria Limited

Posted on :

26 May, 2015

Category :

Banking Jobs in Nigeria, Graduate Jobs in Nigeria

Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.

We are recruiting to fill the vacant position of:

Job Title: Funds Transfer Processor

Ref No: 15042994
Location: Lagos
Job Category: Operations
Schedule: Full-time

Job Description

Primary Purpose:

  • Ensuring timely processing of all OTC transactions in the queues daily.
  • Ensuring that all items on Orbiflow queues are justified to be there and that issues are raised and promptly followed up for resolution.
  • Process Certificate of Capital Importation in line with CBN guideline and in-house procedures.
  • Rendition of weekly uncollected and unissued CCI reports
  • Rendition of daily and monthly CCI reports to CBN
  • Responsibility for proper printing and delivery of manager’s checks to the customer service desk.
  • Ensuring liquidation of Paylink checks is carried out on Checks 32.
  • Ensuring movement out of unclaimed accounts are done with proper approvals
  • Ensure established TATs are achieved and improved upon as well as quality of service delivery .
  • Posting of sundry unclaimed items like:
  1. P and L
  2. Float Sharing
  • Ensuring that all reports/returns for the unit are prepared daily and timely.
  • Promptly respond to enquiries by both customers and colleagues alike as part of high quality service delivery.
  • Active participation and timely delivery of quality reports in respect of :
  1. Monthly Proofs
  2. MCA
  3. Monthly Volume statistics
  4. Ad-hoc Audit
  5. Active participation in any other project as may be assigned from time to time.

Principal Accountabilities

  • Ensure that checks are delivered through the appropriate payment medium within the expected time frame.
  • Ensure that adequate control steps are observed whenever transactions are processed. so as to avoid customer dissatisfaction and financial losses.
  • Provide input and support to Treasury & Trade Solutions staff during new product testing.
  • Ensuring that customer enquiries received through RM/Citi Services are thoroughly investigated and responded to within reasonable time.
  • Providing back-up Services to other desk in the unit as necessary for smooth flow of activities in the department.
  • Collate all the relevant documents required for issuance of CCI. Print the CCI and obtain required signatories and dispatch to customers/RMS/Citi service under acknowledgement.
  • Undertake all departmental trainings/meeting (including nomination for external courses)to reinforce understanding of operational guidelines as well as general bank products knowledge development.
  • Ensure service issues are non-existent or greatly reduced.
  • Support optimum use of bank asset and work tools as well as time
  • Ensure on a daily basis that all staled checks are reconciled on flexcube and moved to unclaimed.

Business Relationships

Internal:

  • Customer Services/Citi Service – Daily resolution of customer enquiries.
  • Technology – provide required support for routine system maintenances, Systems and applications enhancements
  • Documentation and Account Services – Issuing drafts for accounts to be closed
  • Business groups- Obtaining approvals for transactions over relevant accounts. Follow-up on regularization of deferred documentation.
  • Work Flow support – Resolution of identified issues and implementation of enhancements
  • Operations Control Units – Submission of monthly proof & resolution of ageing items
  • Cash Management Unit (TTS) – support new product initiative and processing of all transactions supported by approved product programs.
  • Cash and Tellers – synergy around draft processing for cash payment/disbursements.

External:

  • Central Bank of Nigeria: Receipt of Circulars/Guidelines and rendition of daily and monthly returns.
  • NDLEA: Rendering regulatory reports of customer’s transaction within established threshold.
  • Other banks: Various correspondences, queries and investigations.
  • Courier Companies: Delivery of collection and clearing items

Qualifications

Knowledge:

  • B.Sc. degree/first degree
  • The ideal candidate should have 1-2 years experience.

Skills:

  • Good interpersonal and communication skills which is required for both internal and external business partners.
  • Strong PC and database management skills.
  • Good control skills
  • Good reporting and tracking skills
  • Attention to details in document review
  • Good organizational and planning skills required to manage a large number of requests.
  • Qualitative, numerical and communication
  • Team player who pays attention to details with a high degree of control and emphasis to quality.
  • Self-discipline and dedication.
  • Quick learner
  • Willing to take on extra duties as may be required.

Core Competencies:

  • Appreciation of operational risks involved with transaction processing
  • Self Motivator and capacity to take on additional tasks and new roles.
  • Inconsistency in establishment and interpretation of policies and procedures.
  • Compliance with Citigroup controls, local and international laws.
  • Ability to handle high-pressure on the job resulting from large volume and unusual tasks, capacity and infrastructure constraints.

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online

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