Mara Group Nigeria: Desktop Support Engineer (Level 2)

Working at Mara Group is a fast-paced and dynamic experience. We tend to recruit people who are energetic, like to be given responsibility, who thrive under pressure, enjoy being given the freedom to try new ideas, and who can hit the ground running. If this sound like you and you are ready for a new challenge we would like to hear from you. Mara Group Nigeria recruits Desktop Support Engineer (Level 2)

Experience : 3-5 Year experience

QUALIFICATION:              Minimum diploma in Information Technology or related Field from a reputable institute

Desirable

Mandatory Skills :

• Experience in a similar position from a reputable organization
• Experience with workstation/ Desktop support
• Extensive knowledge of windows XP professional and Windows 7
• Microsoft Office 2003, 2007 and 2010 suites
• Good MS Outlook Knowledge (Mail Configuration and Backup of PST)
• Basic Knowledge of Printer Hardware & Configuration
• Good Networking Knowledge (Crimping, N/W Configuration)
• Good Knowledge of Active Directory, DNS,DHCP
• Knowledge of File & Print Server
• Excellent hard ware and software troubleshooting knowledge
• Knowledge of troubleshooting Laptop’s Wi-Fi connectivity
• Knowledge of Video conference system
• Desktop/laptop deployment experience
• Knowledge of systems software to determine if a malfunction is in the hardware or in the soft ware
• Ability to work in a diverse multicultural environment
• Excellent communication, analytical and writing skills with the ability to participate in a Team

Additional Knowledge and skills –

• ·         Helpdesk Management
• ·         ITIL

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