MTN Nigeria Vacancy: Application Support Engineer

MTN Group Limited (MTN Group) is a multinational telecommunications group offering cellular network access and business solutions. It has mobile licences across 21 countries in Africa and the Middle East.

MTN Group operates in three regions: South and East Africa (SEA), which includes MTN South Africa, MTN Swaziland, MTN Zambia, MTN Uganda, MTN Rwanda and Mascom Botswana; West and Central Africa (WECA), which includes MTN Nigeria, MTN Cameroon, MTN Congo-Brazzaville, MTN Cote d’Ivoire, MTN Benin, MTN Ghana, MTN Guinea-Bissau, MTN Guinea Conakry and Lonestar Liberia, and Middle East and North Africa (MENA), which includes MTN Irancell, MTN Afghanistan, MTN Cyprus, MTN Sudan, MTN Syria and MTN Yemen. MTN Nigeria recruits Application Support Engineer

Job Title
Application Support Engineer
Department:
Information Systems
Location:
Lagos
Job Description:
•Develop a sound understanding of the existing software applications and interfaces
•Adhere to all IS Policies and Standards
•SLA compliance with regards to user support (quick turnaround times on logged calls)
•Setup and execute technical test plans for application change, new deployment and upgrades
•Keep all application documentation updated at all times
•Construct a proactive maintenance cycle per application
•Develop quality code / application components within project timelines
Job Conditions: Normal open office planning Work within a multicultural, diverse and dynamic start-up environment. Projects and constraints will require overtime and weekend work
Reporting To: Team Lead, IS Applications

Required Skills:
•B.sc – Computer Science or related field from a reputable institution.
•At least 4 years work experience including
•2 years practical experience as a software developer
•Application development and support experience in the Telecommunications sector
•Exposure to typical Mobile Telecommunications applications:
oBilling systems (Corporate & Retail Billing, Interconnect Billing)
oERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
oGSM network interfacing applications (Provisioning, Pre-Paid management systems)
oFraud Management Applications
Employment Status :
Permanent
Qualification:
B.sc Computer Science or related field from a reputable institution.

This vacancy expires on 2/15/2011

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