Ascentech Services Limited Ongoing Job Vacancy – Apply Now!

Posted on :

23 Jan, 2023

Category :

Engineering Jobs in Nigeria

Ascentech Services Limited – Our client, an FMCG company, is recruiting to fill the position below:





Job Title: I.T Support Engineer (Sophos Experience)
Location: Ibeju Lekki, Lagos
Job Type: Full-time (Onsite)
Employment Type: Full-time

Job Role:

  • As the I.T. Support Engineer, you will have the opportunity to support our customers and learn cutting edge technologies in the dynamic software security space.

Job Description:

  • Provide Sophos customers with technical support within the defined parameters of Sophos satisfaction and covering our network products.
  • Provide advanced troubleshooting via remote sessions to modify customer’s environment towards a resolution that include, but are not limited to: installation issues, best practice configuration, network troubleshooting, Windows, Linux, Mac and Unix OS configuration.
  • Handle technical escalations within team response/resolution targets.
  • Provide team leader/manager feedback with regards to technical support procedures and policies with the goal of improving overall customer satisfaction as well as engineer efficiency.


  • B.Sc. / H.N.D. in Computer Science, Electronic Engineering, Computer Engineering or related field.
  • 2-4 years’ experience in the IT field, including experience as a Systems/Network Administrator, or a technical support role supporting Systems/Network administrators.
  • Experience with security products, such as Firewalls, IPsec, IDS/IPS, Anti -Spam, Anti-Virus, Web Security proxies, Email Security filters, VPNs.
  • Experience with Linux operating systems through the command line level
  • Experience with active directory (or any LDAP variant) group policy configuration and deployment.
  • Experience with cloud virtualization such as Amazon AWS or Microsoft Azure.
  • The ability to work with complex problems where analysis of situations or data requires review.
  • Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email.
  • Applicants must be resident around Lagos Island and its environs for proximity purpose.

N120,000 – N150,000 / Month

To Apply:
Interested and qualified candidates should send an updated Resume(s) to: [email protected] using the Job Title as the subject of the email.

Application Deadline:
Not Specified.


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