Ascentech Services Limited – Our client in the ISP Industry is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Retention/Quality Control Officer
- B.Sc/M.Sc holders
- 3-years working experience as Customer Retention /Quality Control Officer with tracking record in an ISP Industry
- Solid team player who thrives on working in a fast paced environment
- Must have flair for marketing and sales experience
- Strong interpersonal skills.
Duties & Responsibilities
- Build relationships with clients/prospects for business growth
- Understand prospect needs and customize existing business programs to meet their needs
- Escalating and resolving areas of concern as raised by clients.
- Maintain up-to-date knowledge about company products and services
- Generate new clients to achieve and drive sales
- Placing engagement and retention calls to our local customer base to provide support.
- Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Application Deadline: 16th December, 2019