Ascentech Services Limited Recent Job Recruitment – Apply Now!

Posted on :

9 Jan, 2023

Category :

Customer Service Jobs in Nigeria

Ascentech Services Limited – Our client in the Telecommunication industry is recruiting to fill the position below:





Job Title: Entry Level – Customer Service Executive (CSE)
Location: Lagos (Mainland & Island)
Employment Type: Full-time
Sector: Telecommunication

Job Summary:

  • Our client is looking to hire a fresh graduate with excellent communication skills for the role of a customer service executive in their reputable company.

Job Responsibilities:

  • Manage large amounts of incoming phone calls and generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Qualifications / Requirements:

  • HND / BSc in related field
  • 1-2 years proven experience as a Customer Support or Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

N65,000 monthly gross.

To Apply:
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

Application Deadline:
15th January, 2023.


Note: Only qualified candidates will be contacted.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam