AT&A Group Limited New Job Alert!

Posted on :

26 Apr, 2018

Category :

Vacancies in Nigeria

AT&A Group Limited offers Investment, Properties & Retail Management Services, we are recruiting suitable and qualified candidates to fill the position below:

Job Title: Front Desk Executive

Location: Lagos

Job Summary

  • A front office executive is the first point of contact at the office and is also an integral part of the administration team.
  • They help to coordinate between the individuals visiting the office and the administrative team.
  • They sometimes have to introduce the client to the higher management of the organization. It is necessary for a front office executive to possess a very pleasing personality and effective communication skills.
  • Mentioned below are the job responsibilities of a front office executive.

Roles
A front office executive is responsible for:

  • Attending to all the incoming calls, responding to them and transferring the call to the appropriate department.
  • Scheduling Appointments
  • Keeping the front desk tidy and presentable at all times with all necessary material (pens, forms, paper etc.)
  • Handling correspondence and distributing them.
  • Attending to customers on our online platforms
  • Providing assistance to other business units when required
  • Attending to visitors or customers who are physically present at office with professionalism. Registering their names and contact details and maintaining a database.
  • The maintenance of important documents, files and attendance records, etc in an organized manner.
  • Monitoring office supplies and placing orders when necessary
  • Providing information about the services and products of the organization.
  • Taking up other duties as assigned (travel arrangements, schedules etc.).

Requirements
Educational Requirements:

  • The Front Desk Executive must possess a Bachelor’s Degree from an accredited institution with nothing less than a second class lower degree.

Experience Requirements:

  • The Front Desk Executive will be a seasoned individual with a minimum of 1 – 2 years experience in the field. He/she should have proven experience in customer service, programs and processes.

Skills:

  • The Front Desk Executive must demonstrate the following skills:
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Maintains professional appearance and demeanor at all times.
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)

Knowledge:

  • The Front Desk Executive must have proficient knowledge in the following areas:
  • The real estate, asset management and retail/e-commerce business;
  • Product offerings and internal workings of the Group
  • Experience in using a wide range of relevant IT packages;
  • Customer service;
  • Proficiency in MS Office.

Key Competencies:

  • Neat and professional appearance
  • Strong inter-personal skills
  • Time management skills
  • Effective written and verbal communication skills
  • Computer Literacy.
  • Ability to stay calm under pressure
  • Organized and detail oriented

How to Apply

Interested and qualified candidates should send their CV’s to: [email protected]

Application Deadline: 3rd May, 2018.


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