Bellforte Group Current Opportunity Available

Posted on :

16 Jan, 2018

Category :

Customer Service Jobs in Nigeria

Bellforte Group is a diversified business solutions enabler that seeks to lead in the critical areas of business and management consulting, travels and tourism, financial services and investments, agriculture and food processing and e-commerce merchandising.

We are recruiting to fill the position below:

Job Title: Customer Service Officer
Location:
 Lagos
General Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Perform live chat and email correspondence with customers.
  • Maintains customer records by updating account information.
  • Ability to maintain composure with difficult consumers. Must remain professional at all times

Qualification + Requirements

  • A Degree in a relevant field.
  • Excellent written and verbal communication skills and a good command of English Language.
  • Good team player, versatile, confident and articulate.
  • Ability to juggle multiple tasks simultaneously
  • Minimum of two years’ experience.
  • Good knowledge of Microsoft office suite (especially Excel application).

How to Apply
Interested and qualified candidates should send their application letters and CV’s to: [email protected]

Application Deadline  5th February, 2018.

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