Posted on :
7 Oct, 2020
7 Oct, 2020
BFree was founded by digital lending professionals that were deeply unsatisfied with the established debt recovery practices in Nigeria.
Debt recovery is a painful process for both companies and individuals with lots of negative user experience.
We are here to revolutionize the process using an integrated, data-driven recollection approach to identify and recover funds from delinquent customers. We are recruiting to fill:
Job Title: Call Center Quality Assurance Manager
Location: Ikeja, Lagos State
Employment Type: Full-time
As a fast-growing loan collection agency, we are in need of a skilled and meticulous quality assurance manager who will perform a variety of duties that helps the call centre executives operate at optimal efficiency.
The quality assurance manager is to measure and gauge all the activities of the call centre executives. Monitor the phone calls and emails to verify that the CCE (Call Centre Executives) are working in accordance with the company rules and regulations. If you enjoy working in a fast-paced and fun work environment, Bfree is the place for you.
Duties and Responsibilities
Skills and Specifications
Qualification: HND / First Degree
Remuneration is very attractive with HMO and pensions.
Interested candidates should send their CVs to: [email protected] with Quality Assurance Manager as the subject of the email
Application Deadline: 13th October, 2020