Bloomcom Ideas Current Job Vacancy – Apply Now!

Bloomcom Ideas – We fully understand the obstacles that inhibit people from realizing their business goals and we provide practical approaches to help them attain these goals . We train selected and open minded Nigerians on how to bring their business ideas into a reality through our incubation programs. We are recruiting to fill the position below:

 

 

 

 

Job Title: Customer Service / Call Representative
Locations: Abuja (FCT) and Lagos
Employment Type: Contract

Job Responsibilities:
Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• De-escalate situations involving dissatisfied customers, offering patient assistance and support.
• Call clients and customers to inform them about the company’s new products, services and policies.
• Guide callers through troubleshooting, navigating the company site or using the products or services.
• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items.
• Collaborate with other call center professionals to improve customer service.
• Help to train new employees and inform them about the company’s customer management policies.

Job Requirement:

• Candidates should possess a Bachelor’s Degree / HND / OND / NCE qualification.

To Apply:
Interested and qualified candidates should:
Click here to apply online

Application Deadline: 31st July, 2021.