BMO Central Park Abuja Recent Employment Opportunity

Posted on :

19 Sep, 2019

Category :

Customer Service Jobs in Nigeria, secretary jobs in Nigeria

BMO Central Park Abuja is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer/Secretary
Location: Abuja
Job Description

  • Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
  • Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents
  • Write and distribute routine correspondence and reports; compile data and prepare reports
  • Answering client or customer questions about properly using or accessing a product or service
  • Taking or processing orders for a product or service
  • Listening to customer or client complaints or concerns and working to resolve their issues
  • Identify and assess customers’ needs to achieve satisfaction
  • Inform customer of deals and promotions.
  • Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed
  • Read secretarial publications and attend workshops to improve skills over time
  • Communicating with clients and customers about their experiences with a product or service
  • Providing advice on purchasing products or services

Requirements

  • Bachelor’s Degree in Mass Communication, Business Admin or any other related Social Science course
  • Must be Female
  • Strong client-facing and communication skills
  • Multi-tasking skills
  • Customer service orientation
  • Result oriented
  • Proficiency in the use of Microsoft Office packages, like Word, PowerPoint and Excel.
  • Must be young between the ages of 21 to 27.
  • Minimum of 1 year related experience
  • Proficiency in English
  • Awareness of industry’s customer service trends

 

 

To Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. For example, “Customer Service Officer/Secretary”.

Note: Only candidates within Abuja will be considered for this position and only shortlisted candidates will be contacted

 

Application Deadline: 19th September, 2019