Bradfield Consulting Limited Fresh Job Recruitment [6 Positions]

Posted on :

27 Sep, 2016

Category :

Hospitality Jobs in Nigeria

Bradfield Consulting Limited – Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guest, is looking to recruit a qualified candidate for the following vacant positions below:

Job Title: Resident Operations/House Manager
Location:
Abuja

Job Description

  • This successful candidate will oversee day-to-day operations of the Apartments. Duties include supervising the work staff and interacting with customers to ensure satisfaction.
  • He/she is responsible for all aspects of a hotel to make sure that it is running smoothly and making profit.

Responsibilities

  • Coordinate the activities of housekeeping/ cleaning staff, front desk operations, food and beverages section , grounds and facilities maintenance and security to ensure consistency with laid down procedures and regulations.
  • Deal effectively with customers, their needs while ensuring the hotel is running smoothly.
  • Creating a work schedule for all reporting staff and ensuring it is adhered to
  • Responsible for the hiring new employees, and training staff pertaining to all duties within the apartments
  • Create an operating environment that assures consistent guest satisfaction
  • Monitor the performance of the apartments through verification and analysis of guest satisfaction systems and financial reports.
  • Initiate corrective action when necessary to staff complaints
  • Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints
  • Develop accurate and aggressive long and short-range financial objectives consistent with the company’s mission statement and follow up on its achievement
  • Prepare for management that clearly explain operational effectiveness, trends and variances
  • Establish and maintain a pro-active human resource function to ensure employee motivation, training and development and compliance with established labor regulations.
  • Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
  • Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
  • Review housekeeper schedules on a daily basis and ensured completion of assignment charts given to them
  • Provide keen oversight to daily operations of the laundry department, along with supervising staff

Education and Experience

  • University degree from any accredited university
  • A Certified Hospitality Administrator is preferred.
  • 10+ years of experience in hospitality industry preferably in a 4-5 star hotel in or outside Nigeria
  • Managerial experience and strong interpersonal skills.
  • Ability to communicate well in both oral and written reports.
  • Proficiency in MS Office, Outlook, Word, Excel

How to Apply
Interested and qualified candidates should Apply here  

 

Job Title: Resident Engineer
Location:
Abuja

Responsibilities

  • Conducting Routine preventive maintenance which comprise of changing HVAC filters to lubricating kitchen equipment to regular boiler maintenance. responsible for scheduling regular inspections of electrical equipment
  • Liaising with Housekeeping to coordinate and prioritize maintenance activities for apartments and public areas.
  • Development system and procedure to ensure the health and safety of guests, team members, machinery and property,
  • Controlling suppliers, stock levels and operating budget for the department identifying and introduction introducing environment-friendly systems and equipment.
  • Monitor the apartments’ consumption of fuels
  • Monitor engineering installation
  • Supervise the apartment facilities functions
  • Carry out engineering and maintenance works as required
  • Periodic inspection and verification of tasks assigned to team members.
  • Ensure proper sign off of tasks given after careful inspection

Skills and Competencies:

  • Managerial experience and strong interpersonal skills.
  • Ability to communicate well in both oral and written reports.
  • Proficiency in MS Office, Outlook, Word, Excel and building automation systems

Education and Experience

  • Minimum of 6-8 years working experience and minimum of 2 years supervisory experience
  • Experience in a similar work environment is a must
  • Engineering degree from any reputable university is a must
  • Project management experience

How to Apply
Interested and qualified candidates should Apply here  

 

Job Title: Chief Facilities Engineer – Serviced Apartments
Location:
Abuja

Responsibilities

  • Supervise and organize all engineering activities.
  • Performs quality control checks, ensuring the safety and effectiveness or reliability of the facility equipment
  • Responsible for preventive/corrective maintenance of the apartment’s facility, equipment, critical and non-critical alike.
  • Daily leadership and administration of the engineering function at the property with the objectives of safely and effectively operating machinery and building systems.
  • Conducting regular repairs of any damaged equipment with the use of an in-house engineering team
  • Encourage and foster a team-oriented environment through positive feedback.
  • Train members of the department as appropriate in new processes and procedures while ensuring compliance .
  • Follow and maintain the site-specific preventive maintenance and work order program.
  • Demonstrate improvement from previous performance; suggest areas of improvements for service and operating efficiency.
  • Demonstrate the ability to understand the engineering design and operational aspects of the Building systems and equipment
  • Be able to immediately recognize system performance deficiencies and respond to operational and emergency situations.
  • Ensure the availability of an adequate inventory of tools and other supplies to operate the building.
  • Protect and improve the value of the Apartments assets and ensure that building machinery and systems meet or exceed their expected life cycle.
  • Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering the contract duties.
  • Organize administrative functions related to site operations, such as a work orders and maintenance activities, budgets, ordering supplies, etc.
  • Work with the Construction Managers on capital improvement construction projects
  • Assist in the development of capital plans which would include planning for infrastructure; upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
  • Responsible for ensuring that major projects performed at the building are properly planned, executed and closed out in accordance with best current practices in the hospitality industry.
  • Responsible for overseeing the activities of contractors working within the building.

Education and Experience

  • University Degree in Engineering field a MUST
  • Relevant certification required
  • 10+ years of experience in facility/plant engineering and maintenance supervision.
  • 10+ years of project management experience.
  • Hands on preventive and corrective maintenance experience a MUST
  • Hospitality/ Housing Estates experience will be a strong advantage

Skills and Competencies:

  • Ability to communicate well in both oral and written reports.
  • Proficiency in MS Office, Outlook, Word, Excel and building automation systems.
  • Excellent communication, persuasion skills.
  • He will need to build relationships quickly and should possess a quick analytical mind and a decisive nature.

How to Apply
Interested and qualified candidates should Apply here  

 

Job Title: Business Development Manager – Serviced Apartments
Location:
Abuja

Job Description

  • The role will be focused on nurturing the existing client base as well as focusing on new business, while exploiting exceptional sales skills with effective and successful results.

Responsibilities

  • To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of the business
  • To deliver the brand standards of outstanding customer service
  • Ensuring a clear and effective line of communication is maintained within the sales team with the Guest services team
  • Identifying and pursuing new business sales opportunities both by use of the company database, networking, attending exhibitions etc.
  • Build possible new business contacts through attending face to face sales meetings in order to build lasting relationships
  • Working with the Head of Sales and marketing, Guest services to ensure the meeting of their set targets
  • Department must create inspirational and cost-effective proposals while pitching to the client/prospect
  • Development and implementation of sales marketing campaigns(promotions) and client entertainment schemes
  • Determining key requirements to enter new markets including undertaking marketing analysis, devising and implementing a sales and marketing strategy for the purpose of seeking out new business in all relevant sectors
  • To work without constant supervision and willing to work outside the normal 9-5 with flexible working hours including some evenings and weekends to accommodate business.

Education and Experience

  • Long standing experience in the hospitality industry A MUST.
  • At least a Bachelor’s Degree in a related field.
  • Between 8-10 years of related work experience is required.
  • Ability to work under pressure and without supervision.

Skills and Competencies:

  • Good personal presentation and professionalism
  • Good organisation and prioritisation skills
  • Strong administrative skills
  • Good verbal and written communication skills

How to Apply
Interested and qualified candidates should Apply here  

 

Job Title: Senior Chef
Location:
Abuja

Job Descriptions

  • The Senior Chef will be responsible for all food production including that used for restaurants, banquet functions and other outlets.
  • Develop menus, food purchase specifications and recipes. Supervise staff.

Responsibilities

  • Approves the requisition of products and other necessary food supplies.
  • Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.
  • Establishes controls to minimize food and supply waste and theft.
  • Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.
  • Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu selling prices.
  • Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met.
  • Attends food and beverage staff and management meetings.
  • Consults with the Food & Beverage Director about food production aspects of special events being planned.
  • Cooks or directly supervises the cooking of items that require skillful preparation.
  • Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability.
  • Evaluates food products to assure that quality standards are consistently attained.
  • Interacts with food and beverage management to assure that food production consistently exceeds the expectations of members and guests.
  • In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards.
  • Evaluates products to assure that quality, price and related goods are consistently met.
  • Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.
  • Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
  • Provides training and professional development opportunities for all kitchen staff.
  • Ensures that representatives from the kitchen attend service lineups and meetings.
  • Periodically visits dining area when it is open to welcome members.
  • Support safe work habits and a safe working environment at all times.

Skills and Competencies

  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Education and Experience

  • 8 years experience and/or training; or equivalent combination of education and experience.
  • A strong knowledge luxury apartments/hotel standards with evidence of successful implementation of high level service and product standards

How  to Apply
Interested and qualified candidates should Apply here  

 

Job Title: Head of Business Operation
Location:
Lagos

Job Description

  • The Head of Business Operations will plan, direct and coordinate all organization’s operations.
  • S/He will be responsible for improving performance and also generate new and lucrative business ideas.

Responsibilities

  • Manage and direct operations team to achieve business targets.
  • Assist in developing or updating standard operating procedures for all business operational activities.
  • Build strong relationship by addressing customer issues and complaints in a timely manner.
  • Assist in employee appraisals, promotions, compensation and termination based on the performance review.
  • Provide operational support and guidance to staff.
  • Assist in developing operating and capital budgets.
  • Monitor and control expense according to allotted budget.
  • Assist in interviewing, recruiting and training candidates.
  • Manage work assignment and allocation for staff.
  • Conduct performance review and provide performance feedback to staff.
  • Maintain accurate and clear documentation for operational procedures and activities.
  • Work in compliance with company policies and procedures.
  • Ensure team follows standard operating procedures for all operational functions.
  • Conduct regular meetings with team to discuss issues, concerns, updates etc.
  • Support operational risk and audit process for the purpose of preventive maintenance

Skills and Competencies:

  • Demonstrate a flexible and available attitude allowing continuous service delivery
  • Natural leadership and proactive attitude in handling and resolving operation matters
  • Positive influence on other team members and stakeholders
  • Ability to demonstrate independent initiative, make sound decisions using effective problem-solving techniques
  • Ability to develop and present comprehensive reports
  • Innovation, creativity and ability to generate new business ideas
  • Ability to satisfy the clients in providing a good service and in continuously improving

Education and Experience

  • Minimum of a Bachelor’s degree or HND; MBA/MSC degree is an added advantage
  • Minimum of 8 years of industry experience
  • At least 5 years cognate experience in Project Management, Business Development and/or Operations Management with a proven record of achievement.
  • Professional qualification from Chartered Institute of Stockbrokers will be an added advantage

Method of Application
Interested and  qualified candidates should Apply here  

 

Application Closing Date
Not Specified.