CA Global Recruitment 2011: Relationship Manager (RM) – Nigeria

Posted on :

22 Apr, 2011

Category :

Management Jobs in Nigeria

CA Global Africa recruitment is currently looking for Relationship Manager for one of its clients to be based Nigeria.

The Relationship Manager (“RM”) is the key client contact point for China / Africa Corporate and Institutional clients within his/her coverage area. The RM is ultimately responsible for all aspects of the relationship with the customer at local level (including revenue generation, service provision, compliance and risk management) under the clients global client relationship structure.

Role background;
– The China/Africa Desk is a sub-set of the Global Subsidiaries Group (“GSG”) business in Africa, and reports directly to the Head of China/Africa Desks, with a matrix reporting line into the Corporate / GSG Heads in each country where there is a Desk.
– The team comprises RMs and Relationship Associates (“RAs”) who support the RMs and are RMs in training.
– The China/Africa portfolio comprises subsidiaries of the clients China clients operating in Africa.
– The China/Africa Desk RMs will also be involved in providing expertise to local corporate names wishing to explore outward business opportunities from Africa into China.

The Candidate’s responsibilities will include (but are not limited to);
Business Results: revenue targets dependent on portfolio.
Customer Effectiveness : major share of customer wallet; multi-product penetration; strong Customer Satisfaction rating (Voice of the Client); strong customer relationships resulting in invitation to participate in all relevant deals.
Personal, Business & Technical Proficiency: service and customer oriented; knowledge of broad range of Corporate banking products; knowledge of key China / Africa business, regulatory and compliance environments.
Execution Skills : implementation and execution of complex solutions; ability to coordinate and put together deal teams; anticipates customer needs; anticipates and executes credit requirements with an ability to initiate, motivate and manage credit exposure; results driven; effectively manage bank services delivery to customers.
Leadership: alignment of bank resources for results; cross-functional leadership; potential understudy of Head China/Africa Desks.
Professional Standards : continuous benchmarking of user market; solid track record; ability to anticipate customer market needs; credibility with coverage, product, credit & support organizations.
Relationships – Internal & External: access to customers on all levels; ability to determine and gain access to emerging leaders and key decision-makers of customer organization.
Global Effectiveness: understanding and effectively managing the client global capacities and complexities; sound credit management; regulatory & compliance.

The Candidate must have;

-In-depth industry knowledge
-Proven existing customer relationships
-Proven track record of senior relationships, in both client and diplomatic arenas.

-In-depth understanding of banking products :
-Cash management, (including liability management), electronic banking
-Trade products and finance
-FX, interest rate hedging, other derivative products
-Loans (short and long-term)
-Corporate & structured finance
-Debt capital markets (bonds)

-5 years + of general banking and/or credit knowledge
-Solid relationship building and management skills
-Good understanding of the behavior of overseas Chinese clients and their banking needs
-In-depth understanding of compliance issues, global and local regulatory requirements
-Experience in working with and within a matrix organization and cross-functional teams
-Credit officer potential
-Good MS Office skills

-High performance standards
-Relationship building
-Strong influencing & negotiating skills

Managerial Skills:
-Planning skills
-Decision making
-Process and Controls
-Deal Origination, Co-ordination and Execution Skills
-Interpersonal skills

Qualifications & Competencies:
-A Bachelors Degree or higher (MBA Preferred)
-Strong communication skills – verbal and written English and MANDERIN/CHINESE (a Prerequisite)
-Driven and results oriented, proactive
-Sound business judgment
-Integrity, respect and balance
-Tolerance for risk
-High tolerance for ambiguity
-Attention to detail and accuracy
-Ability to take the initiative, self- starter
-Ability to handle conflict effectively
-Team player
-Accountability & ownership
-Respect for compliance & controls
-Commitment to learning
-High tolerance for work pressure

Should you meet all the above requirements, please send your CV to Mike at CA Global ([email protected]) or visit our website ( for further information.

Note: Only successful candidates will be contacted. If you DO NOT receive a response within two (2) weeks, please consider your application unsuccessful.

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