Datacorp-ix Technologies Limited – Our solutions are unique and versatile ranging from custom mobile appplications to networking and ICT training services.
We are recruiting to fill the position of:
Job Title: Call Centre Representative
- Attends to callers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Ability to speak more than 2 local languages, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, high level of stress tolerance, Problem Solving skills, Multi-tasking skills, computer skills.
Application Closing Date
25th November 2014
Method of Appliaction
Interested and qualfiied candidats should send their CV’s to: [email protected]