Complete Parking Services (CPS) Limited the leading professional parking company in the nation. We are also Independent Parking Advisors to companies and organizations who own, manage, control or operate off-street car parks. We provide Viability Assessments.
We are recruiting to fill the position below:
Job Title: Parking Lot Technician
Location: Lagos
Job Description
- The right candidate MUST have experience(s) in Parking Control or Access Control systems which will be a major plus.
- Products include automatic barrier gates, ticket dispensers, access and revenue control computers and software.
Qualifications
- B:Eng in any of the following specialization – Electrical/Electronics or Mechanical Engineering, etc. Minimum grade required is Second Class Lower.
- We are seeking a hard working, conscientious, self-motivated high school graduate, with an electronics degree or equivalent, strong electro- mechanical aptitude with computer skills and good cause and effect troubleshooting skills.
- The right individual would have previous field work experience, a good understanding of electronics, be comfortable with using power tools such as a hammer drill, sawzall, cement saw, and also have good computer software and hardware skills.
- Card access and/or alarm experience a plus.
- You must possess a good driving record.
- Applicants must be able to do some light lifting, be neat in appearance, have good communication skills, and be willing to work in a non-smoking environment.
- You must be available for occasional after-hours on-call work.
Compensation and Benefits
- We offer a pleasant, non-smoking environment with a competitive salary.
- Compensation based on qualifications and experience.
Job Title: Parking Lot Attendant
Location: Lagos
Job Type: Full&Part Time
Reports To: Parking Supervisor and/or Operations Manager
Job Overview
- Individual will be an integral part of the warm welcome and fond farewell process by greeting all customers.
- Individual will assist the cashier and supervisor in directing customers into and throughout a parking lot or facility.
- Individual will have some safety and loss prevention responsibilities.
- Individual will learn and use aggressive hospitality concepts at all times.
Essential Job Functions
- Must attend all continued training seminars and classes when called upon.
- Must attend all meetings required by property and corporate office.
- Must have a working knowledge of valet cashier/dispatch description.
- Must adhere to associate-parking restrictions.
- Must adhere to associate posting procedures.
- Must follow all policies as outlined in CPS Employment Handbook.
- Must perform at a high level in aggressive hospitality at all times.
- Must observe oversize vehicle procedures.
- Must observe handicap vehicle procedures.
- Must introduce upset customer to manager or supervisor in a professional manner.
- Must assist in lot checks by being observant for potential problems in the parking lot.
- Must report all incidents and accidents no matter how minor to a manager or supervisor.
- Must report all personal injuries suffered while working to a manager or supervisor.
Key Relationships:
- All parking customers, property and parking associates
Standard Specifications:
- Individual will remain in proper position as directed by the supervisor or Project Manager. Individual will be attentive to all customers and coworkers. Individual will perform in a professional manner at all times. Individual will observe all safety rules and regulations.
Qualifications
Essential:
- ONLY High school graduate or OND Holders are expected to apply.
- Ability to communicate effectively in English.
- Ability to provide legible communications.
- Familiarity of property operations and surroundings.
Desirable:
- Willingness to work longer hours per day (i.e. upto 12hrs)
- Ability to communicate in another Nigerian language
Skills
Essential:
- Ability to smile, acknowledge, greet and extend a warm welcome to each and every customer.
- Ability to enhance the well being of each customer to ensure a positive memorable parking experience.
- Ability to provide high levels of customer service and demands the same from all associates.
- Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.
Desirable:
- Previous customer relations training
Physical Requirements Are:
- Ability to sit or stand for longer periods of time (up to 10 or 12 hours, less break)
- Ability to withstand extreme temperatures
- Ability to use hands and arms in repeated motions (making change, punching clock, etc.)
- Ability to repeatedly and aggressively flag cars into specific parking spaces
Job Title: Parking Cashier
Location: Lagos
Job Type: Full&Part Time
Slot: 5
Reports To: Parking Supervisor and/or Parking Operations Manager
Job Overview
- The Parking Cashier is responsible for cash and credit card transactions associated with daily and monthly parking customers, including collecting payment and providing correct change to customers.
- The Parking Cashier matches customer’s ticket to parking rate schedule and accurately accounts for all daily transactions. Provides excellent customer service and assists customers promptly and in a friendly manner.
Essential Job Functions
- Greet each patron entering through or approaching parking booth for payment.
- Must attend all continued training seminars and classes when called upon.
- Collect revenues and issue parking tokens or receipts as vehicles leaves the parking area.
- Record and verify names of guests with authorized event parking list.
- Responsible for counting/balancing cash bank at end of every shift.
- Provide courteous and professional level of customer service and assist patrons with relevant answers to their questions.
- Must attend all meetings required by car park property owners and CPS corporate office.
- Must adhere to company posting procedures.
- Must follow all policies as outlined in Employee Handbook.
- Must perform at a high level in aggressive hospitality at all times.
- Must introduce upset customer to manager or supervisor in a professional manner.
- Must report all incidents and accidents no matter how minor to a manager or supervisor.
- Must report all personal injuries suffered while working to a manager or supervisor.
Key Relationships:
- Customers, property owners/clients, employees, CPS management
Standard Specifications:
- Individual will remain in proper position as directed by the supervisor or Parking Operations Manager. Individual will be attentive to all customers and coworkers.
- Individual will perform in a professional manner at all times. Individual will observe all safety rules and regulations.
Qualifications
- High School graduate or OND Holders ONLY
Essential:
- Ability to communicate effectively in English.
- Ability to maintain composure and to exercise sound judgment and discretion in establishing and maintaining good relations with fans, guests and patrons.
- Ability to provide legible communications.
- Flexible schedule – ability to nights, weekends and holidays as required.
- Must be able to obtain an acceptable Criminal History Report/Drug Test Result.
Desirable:
- High school graduate or equivalent with 2 years working experience.
- Ability to communicate in another language.
- Resides within Lagos Island, Surulere,Ikoyi, VI/Lekki.
Skills
Essential:
- Ability to smile, acknowledges, greet and extend a warm welcome to each and every customer.
- Ability to enhance the well being of each customer to ensure a positive memorable parking experience.
- Ability to provide high levels of customer service and demands the same from all working associates.
- Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.
Desirable:
- Previous customer service and cash handling is a plus.
Physical requirements are:
- Ability to sit or stand for longer periods of time (up to 10 or 12 hours, less break)
- Ability to withstand extreme temperatures
- Ability to use hands and arms in repeated motions (making change, punching computer keypad, etc.)
Application Deadline 6th April, 2018.