Dsuper Engineering Recent Job Vacancies [2 Positions]

Dsuper Engineering is a Nigerian-Based Multi-Industry Conglomerate with the aim of creating solutions and opportunities in Engineering, Agriculture, Mining, Petroleum, Consultancy and Commerce sectors. We are dedicated to providing quality goods and services to our customers as well as fostering a healthy partnership with our prospective partners.

We strive to break and exceed traditional business norms by creating value for every cash spent on Mechanical, Technological and Human Projects. We also aim at becoming Africa’s first in the provision of: High-Quality Services, Innovative Results, Cost Efficient Processes.

Job Title: Customer Service Representative
Location: Delta State
Job Type: Full Time

Responsibilities:

• Prepares for customer inquiries by studying products, services, and customer service processes.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
• Improves quality service by recommending improved processes; identifying new product and service applications.
• Updates job knowledge by participating in Educational opportunities & seminars.
• Accomplishes Customer Service and Organization missions by completing related results as needed.
• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers.
• Work on special short-term projects to offer customized support for new products or products at end-of-life.
• Monitor the customer satisfaction levels and develop methods for increasing them.
• Assist in creating ways for delivering excellent customer service to irate or problematic customers.

Discipline:

• Applicant from any field of study may apply, as adequate training in operations will be given to successful candidates.
• 2+ years of experience required.

Skills Required:

• Product Knowledge,
• Informing Others,
• Data Entry Skills,
• Organization,
  Analyzing Information ,
• Reporting Skills,
• Managing Processes,
• Customer Focus,
• General Consulting Skills,
• Multi-tasking,
• Ability to use Statistical techniques for Process improvement.

Remuneration:

• Dsuper Engineering has designed flexible benefits package that suit
  it’s staff.
• Salary Range: N100,000 – N120,000 per month plus incentives.
• 4% pension scheme.
• Also includes bonuses.

Interested and qualified candidates should send their updated CVs/Resumes to the “HR” through: [email protected]“ using the position applied for as the subject of the mail.

 

Job Title: Quality Control Manager
Location: Lagos State
Job Type: Full Time

Responsibilities:

• Supervise the performance of physical inspections for monitoring products including reviewing incoming materials, work-in-progress, and final inspection before shipping manufactured goods.
• Provide instruction, development, and training to ensure compliance with the company’s manufacturing and production processes.
• Collaborate with all department staff to provide data about current quality levels and expertise for maintaining and improving the quality of work and products.
• Allocates Quality Control personnel to the various areas of site activity.
• Cooperate with the Project Quality Engineer (PQE) to analyses of non-conformities.
• Supports the construction roles in the management and control of subcontractors.
• Evaluates the qualifications of welders and Non Destructive
  Test-NDT technicians with regard to the activities assigned.
• Conduct plant floor audits to communicate with production associates and review all quality data such as scrap and sorting costs.

Discipline:

• Applicant from any field of study may apply, as adequate training
  in operations will be given to successful candidates.
• Verbal Communication Skills.
• Teamwork, Supply Management.
• 4 or more years of experience required.
• Ability to use statistical techniques for Process improvement.

Remuneration:

• Dsuper Engineering has designed flexible benefits package that suit
  it’s staff.
•  Salary Range: N110,000 – N140,000 per month plus incentives.
• 4% pension scheme.
• Also includes bonuses.

Interested and qualified candidates should send their updated CVs/Resumes to the
“HR” through: [email protected] using the position applied for as the subject of the mail.

Application Deadline 25th November, 2018

Note:

• CVs should be in MS Word format and any applicant who applies more than once for this job post will be disqualified automatically.
• Only shortlisted candidates will be contacted.