Emerald Consult New Job Position

Posted on :

30 Jul, 2018

Category :

Customer Service Jobs in Nigeria

Emerald Consult- A reputable company in Lagos is recruiting suitably qualified candidates to fill the position of:

Job Title: Customer Relation Officer
Location: Lagos

Job Details:

  • A company with office in the Ikeja axis of Lagos seeks a competent, smart and eloquent person for the position of Customer Relation Officer. This role will entail interfacing with customers and clients.
  • An ideal candidate should be a fast learner, dedicated and professional with clients and must be an online savvy person.
  • Personnel will be required to act as intermediary between the company and prospective/existing clientele.


  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage clients order entries
  • Resolve customer complaints where necessary
  • Monitor competitors as a way of improving the company’s products and services
  • Perform general administrative tasks.


  • Good interpersonal and human relationship skills
  • Excellent Customer service orientation
  • Excellent communication skills
  • Ability to utilize IT tools such as MS Word, Excel, PowerPoint on a basic level

Minimum Qualification:

  • All applicants should have a minimum of HND.

How To Apply

Interested and qualified candidates should forward their CV’s to the HR manager through: [email protected] using MS Word/PDF format.

Application Deadline 15th August, 2018

Note: All interested applicants should be residents of Lagos and be ready to work immediately.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam