Emerald Consult- A reputable company in Lagos is recruiting suitably qualified candidates to fill the position of:
Job Title: Customer Relation Officer
Location: Lagos
Job Details:
- A company with office in the Ikeja axis of Lagos seeks a competent, smart and eloquent person for the position of Customer Relation Officer. This role will entail interfacing with customers and clients.
- An ideal candidate should be a fast learner, dedicated and professional with clients and must be an online savvy person.
- Personnel will be required to act as intermediary between the company and prospective/existing clientele.
Responsibilities:
- Respond to internal and external enquiries via email, phone and face-to-face
- Manage clients order entries
- Resolve customer complaints where necessary
- Monitor competitors as a way of improving the company’s products and services
- Perform general administrative tasks.
Requirements/Skills:
- Good interpersonal and human relationship skills
- Excellent Customer service orientation
- Excellent communication skills
- Ability to utilize IT tools such as MS Word, Excel, PowerPoint on a basic level
Minimum Qualification:
- All applicants should have a minimum of HND.
How To Apply
Interested and qualified candidates should forward their CV’s to the HR manager through: [email protected] using MS Word/PDF format.
Application Deadline 15th August, 2018
Note: All interested applicants should be residents of Lagos and be ready to work immediately.