Emperium Incorporation New Job Recruitment

EMPERIUM INCORPORATION – is a fast growing development firm that provides consultation services in every aspect – ICT, Engineering, implementation of Business Strategy, Administration, Plannings and Human Capacity Development outfit dedicated to providing innovative business solution to her Clients.

Job Title: Customer Care Representative
Location: Lagos

Job Description:

• We are in need of a Customer Care Representative who can act as a liaison,provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities:

• Handle customer complaints,provide appropriate solutions and alternatives within the time limits;
  Follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Identify and assess customers’ needs to achieve satisfaction

Requirements:

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening.
• He/She should have at least OND/DIPLOMA

How To Apply
Qualified candidates should forward their CV’s to:emperiumincorporation@gmail.com

Application Deadline 29th October, 2018

Candidates must be Lagos Resident and should be between the age bracket of 23 to 30years.