Esporta Hotels Limited is a wholly owned Nigerian company whose vision is to provide excellent services. We are recruiting to fill the position below:
Job Title: Receptionist
Location: Ikeja (GRA), Lagos
Employment Type: Full-time
Responsibilities
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
Requirements and skills
- Minimum requirement of a National Diploma or B.Sc in any Management related discipline
- Problem-solving abilities
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations
- The ability to maintain professional standards under pressure
- Strong IT skills and knowledge of booking systems and software
- Excellent administration and organisational skills.
Salary
N60,000 / month.
To Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.
Application Deadline: 5th September, 2024.