First Bank of Nigeria (FBN) Graduate Recruitment

First Bank of Nigeria Insurance is a limited liability company licensed to transact Insurance businesses in Nigeria. The Company is jointly owned by FBN Holdings Plc (65%) and the Sanlam Group,
one of the largest financial institutions in South Africa (35%) and it officially commenced operations on the 1st September 2010.

First Bank of Nigeria Insurance is recruiting to fill the position below:

Job Title: Relationship Officer
Location: Abuja and Port Harcourt

Responsibilities

• Maintain detailed knowledge of new and existing products by liaising with colleagues;
• Develop and maintain good working relationships with clients, primarily insurance brokers and insurance representatives of different corporate clients;
• Present new products and promote them through regular visits and frequent communication with existing clients, prospects and insurance brokers;
• Increase the profitability of the company by cross selling FBN Insurance’s products and service to existing clients.
• Document and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff;
• Ensure compliance with Insurance regulatory institutions;
• Deliver good customer service by responding swiftly to queries and concerns from clients.
• Ensure that target set in terms of gross premium, premium collected, customer acquisition and repeat businesses from existing accounts.
• Assist in the preparation of annual sales plans and strategies to enable the team achieve targeted growth objectives.
• Maintain adequate records of all business performance management data.
• Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.
• Join the Relationship Manager to attend client engagements to present the company’s product and services offerings thereby increasing the brand awareness and customer base.

Academic Qualification and work experience:

• Minimum of First Degree in any discipline
• Relevant professional certification will be an advantage
• 2-4 years experience preferably in customer service or Insurance

Technical Competencies / Knowledge

• Knowledge of Insurance Products/Services.
• Knowledge of FBN Insurance Policies and Procedures

Technical Competencies / Skills

• Selling Skills.
• Negotiation Skills
• Presentation Skills
• Planning & Organizing
• Business Writing Skills

Competencies / Behavioral Abilities

• Attention to details
• Customer Focus
• Discretion & Confidentiality
• Result Oriented
• Influencing Skills
• Probing Skills

How to Apply
Interested and qualified candidates should apply below

Application Deadline: 2016-07-11