FUREX is an innovative, technology-driven company that has existed for five years. It builds industry-leading products that offer crypto-to-crypto swaps, allow consumers and merchants to deposit their coins, and buy/sell digital assets like bitcoin, Ethereum and gift cards on secure and easy-to-use interfaces. We are recruiting to fill the position below:
Job Title: Customer Service and Transaction Specialist
Location: Lekki / Ajah, Lagos
Employment Type: Full-time
Work Structure: Rotational Work Shift Structure
Summary of Function:
- The Customer relations and Transaction specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.
Job Function:
Customer Service Units:
- Bitcoin Account Management Unit
- Monitor and Supervise Transactions
- Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
- Generating and Manage Reports.
Giftcard Transaction Specialist Unit:
- Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
- Trading Gift cards daily
- Generating and Manage Reports.
Finance Unit:
- Monitor Day to Day operations in the department
- Reconciling payments to ensure the accounting system reflects the correct transactions.
- Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
- Validate Withdrawals of and for Customers
- Ensure Cashflow is stable
- Process timely payments for all Clients
- Generating and Manage Reports.
Requirements:
- Candidates should possess a Bachelor’s Degree / HND / OND qualification with 0 – 1 year work experience.
Skills and Attributes:
- Experience reconciling accounting figures and financial records
- Ability to identify errors
- Appropriate handling of sensitive information
- Ability to work to deadlines
- High level of attention to detail
- Excellent written and verbal communication skills
- Strong client relationship management and customer service skills
- Team player with the ability to work with multiple parties
- Intermediate to advanced computer software skills, including Excel and Accounting packages.
Salary:
N60,000 – N80,000 / month.
To Apply:
Interested and qualified candidates should send their Resume / CV to: hr@myfurex.co using the Job Title as the subject of the email
Application Deadline:
2nd March, 2023.