FUREX Available Job Opportunity – Apply Now!

Posted on :

17 Feb, 2023

Category :

Customer Service Jobs in Nigeria

FUREX is an innovative, technology-driven company that has existed for five years. It builds industry-leading products that offer crypto-to-crypto swaps, allow consumers and merchants to deposit their coins, and buy/sell digital assets like bitcoin, Ethereum and gift cards on secure and easy-to-use interfaces. We are recruiting to fill the position below:

 

 

 

 

 

Job Title: Customer Service and Transaction Specialist
Location: Lekki / Ajah, Lagos
Employment Type: Full-time
Work Structure: Rotational Work Shift Structure

Summary of Function:

  • The Customer relations and Transaction specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.

Job Function:
Customer Service Units:

  • Bitcoin Account Management Unit
  • Monitor and Supervise Transactions
  • Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
  • Generating and Manage Reports.

Giftcard Transaction Specialist Unit:

  • Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
  • Trading Gift cards daily
  • Generating and Manage Reports.

Finance Unit:

  • Monitor Day to Day operations in the department
  • Reconciling payments to ensure the accounting system reflects the correct transactions.
  • Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
  • Validate Withdrawals of and for Customers
  • Ensure Cashflow is stable
  • Process timely payments for all Clients
  • Generating and Manage Reports.

Requirements:

  • Candidates should possess a Bachelor’s Degree / HND / OND qualification with 0 – 1 year work experience.

Skills and Attributes:

  • Experience reconciling accounting figures and financial records
  • Ability to identify errors
  • Appropriate handling of sensitive information
  • Ability to work to deadlines
  • High level of attention to detail
  • Excellent written and verbal communication skills
  • Strong client relationship management and customer service skills
  • Team player with the ability to work with multiple parties
  • Intermediate to advanced computer software skills, including Excel and Accounting packages.

Salary:
N60,000 – N80,000 / month.

To Apply:
Interested and qualified candidates should send their Resume / CV to: [email protected] using the Job Title as the subject of the email

Application Deadline:
2nd March, 2023.

 


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