GE Nigeria: PGS Portfolio Service Manager

GE is a global infrastructure, finance and media company taking on the world’s toughest challenges. From everyday light bulbs to fuel cell technology, to cleaner, more efficient jet engines, GE has continually shaped our world with groundbreaking innovations for over 130 years. GE Nigeria recruits PGS Portfolio Service Manager

Job Number: 1309834
Business: GE Energy
Business Segment: Energy Energy Services
Posted Position Title: PGS Portfolio Service Manager SSA
Career Level: Experienced
Function: Services
Function Segment: Field Services
Location: Nigeria
City: Ikoyi Lagos
Relocation Expenses: No

Role Summary/Purpose: The Portfolio Service Manager will partner closely with the Power Generation Services Sales Directors to ensure for profitable, long-term growth that supports the overall region vision and strategy in assigned country/countries/territory. He/she will manage a group of Service Managers.

Essential Responsibilities The Portfolio Service Manager will report to Sub region General Manager and be responsible for Transactional Services (TX) segment. The Portfolio Service Manager will provide the strategic direction of the assigned TX customer base. This individual will be directly involved with growth, profitability and quality of customer service, including long term forecasting, product/services development, managing the ongoing operating metrics and ensuring differentiated technical services.

Critical activities will include:
Working closely with Regional Service Product Managers (Outage services and Performance services projects) to develop/drive in-country services vision, commercial strategy & connect with TX customers business model.
Own TX/MMP parts, service & repair segment/portfolio profitability and operating metrics for assigned customers.
Ensure resource planning/development supports operating plan & growth.
Lead cycle time/lean activities in support of region objectives.
Lead the coordination with regional global operations leader, regional quality leader for flawless site execution.
Coordinate solution scopes, price, margin & cost for transactions & strategic growth.
Manage past dues, and aged inventory related to TX portfolio.
Through CSM, insure proper & timely billing.
Working closely with Sales to identify opportunity pipeline and action plan to grow convertible orders.
Qualifications/Requirements: BS Engineering/Equivalent Technical Degree
8+ years Gas&Steam Turbine Installation/Maintanance experience
Desired Characteristics Field Engineering Program Graduate
Certified Black Belt
MBA

Job Segments: Customer Service, Customer Service Representative, Engineer, Engineering, Field Engineer, Management, Manager, MBA

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