George Houston Resources Limited (GHR) – Our client, a Quick Service Restaurant located in Maryland, Lagos, is recruiting to fill the position below:
Job Title: Digital Customer Service Representative
Location: Mende, Lagos
Employment Type: Full-time
- Taking customer’s order through different social media.
- processing of forms, applications, and requests through different social media.
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries about the products.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- HND / B.Sc in a related field from recognized institution.
- 0 – 1 year of experience.
- 23 – 30 years old
- Must be computer literate
- Must be a fast finger and must be able to type fast on social media
- Preferably females for gender balance.
- Must reside around Maryland, Ikeja, Ogba, agege, Iyana Ipaja, Oshodi, Shomolu, Bariga.
Remuneration: N40,000 Monthly.
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Application Deadline: 22nd April, 2022.