Graduate Call Centre Agents at Fortis Microfinance Bank PLC

Fortis Microfinance Bank Plc is a leading Nigerian financial institution licensed by the Central Bank of Nigeria (CBN) in 2007 and listed on the Nigerian Stock Exchange as the first private sector led Microfinance Bank in 2012. Fortis provides a wide range of financial services to a substantial and diversified client base that includes low-end entrepreneurs, the under banked, cooperatives and high-net-worth individuals among others. Fortis runs a viable business model that provides access and financial empowerment to those on the base of the economic pyramid that constitute about 80% of the over 160 million Nigerians and also provide huge returns on investments.

Fortis Microfinance Bank operates out of our Head office and 14 branches strategically located in major markets in the FCT which includes Wuse, Garki, Emab Plaza, Utako, Mararaba, Dei Dei, Abaji, Kuje, Gwagwalada, Gudu, Kubwa and Kabusa. Our workforce is made up of carefully selected, ambitious, energetic and aggressive young men and women.

Fortis Microfinance Bank is recruiting to fill the position of:

Job Title: Call Centre Agents

Location: Abuja

Requirements

• Outbound telemarketing services
• Outbound and inbound calls for inquiry and support services
• Customer complaints resolution
• Drive E-business and social media campaign
• Tier-1 technical support and help desk services

Requirements

• Interested candidates must be passionate, dynamic and result oriented individuals who seek excellence with exceptional interpersonal, communication, strong negotiation and marketing skills.
• Minimum qualification acceptable is BSc/HND.

Application Closing Date 
10th November, 2013

How To Apply
Interested and qualified candidates should send CVs to: [email protected] with job tiltle as the subject.