Graduate Position at Standard Chartered Bank Plc

We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the following position:

Job Title: Branch Operations Officer

Job ID: 427853
Location: Nigeria
Job Function: Retail Clients

Job Description

• The role entails account opening and maintenance activities which include account operations to achieve the optimal account management service delivery within the Cluster.

Customer Service:

• Open all accounts submitted with complete CDD same day and scan same to hub after due authorization.
• Prepare weekly reports on service issues & in cluster accounts opened
• Track deferral log and escalate for all accounts falling due
• Maintain adequate tracking for DSR accounts
• Maintaining register for accounts opened, static data requests, cheque book and card requests.

KYC:

• Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: “Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

Qualifications & Skills

• A thorough knowledge of the bank’s products, services and policies.
• Excellent financial market knowledge.
• Strong customer service orientation .
• Strong interpersonal and communications skills
• Salesmanship, energy and drive.

Application Closing Date
8th May, 2014.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria – SCB and click Search, then click Branch Operations Officer