Gwamacy Global Links Nigeria Limited Available Job Vacancy

Gwamacy Global Links Nigeria Limited – We are into all kinds of Construction of metal works. We are recruiting to fill the position below:

Job Title: Customer Care Representative
Location: Ketu, Lagos
Employment Type: Full-time

Responsibilities:

Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Establish new customer accounts, recording account information on written forms or digitally
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Maintain and regularly update financial account information using computer software programs
Anticipate customer needs, following up with previous customers to offer reorders or additional services

Qualifications:

Candidates should possess an OND, HND or Bachelor’s Degree with 2-5 years work experience.
Call center or customer service experience preferred
Flexibility to work different shifts (including evenings, weekends, or holidays)
Willingness to participate in training before hire and on-the job
Ability to pass a pre-employment background investigation and drug screen for certain positions
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer software and office systems
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the goods and services offered by the company.

Salary: N70,000 – N100,000 / Month.

To Apply:
Interested and qualified candidate should forward their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline: 10th November, 2021.