Job Recruitment at Coca-Cola Company [3 positions]

The Coca-Cola Company (NYSE: KO) is the world’s largest beverage company, refreshing consumers with more than 500 sparkling and still brands.

At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.

We are recruiting to fill the following vacant positions below:

Job Title: BU Finance Customer & Marketing Insights Manager
Job ID: 36835
Location: Lagos

Job Summary

• Constructs portfolio view of market opportunities regarding Marketing & Customer Investments and Productivity.
• Drives thought leadership & builds collaborative business partnership with Business Unit Customer & Marketing Leadership, BU/Region Leadership Team and facilitates strategic decisions and tradeoffs across the System to assess Marketing & Customer investment opportunities & productivity initiatives through consumer, competitive and economic landscape
• Serves as a consultant and subject matter expert to the Finance organization and Marketing & Customer Function by constructing portfolio view of market opportunities regarding Marketing & Customer Investments and Productivity.

Key Duties/Responsibities

• Provides a complete view of the value creation across the system through focus on Marketing & Customer investments and productivity:
• Assesses customer investments, deals, identifies value creation opportunities for existing and potential customers, recommends programs and defines actions
• Supports customer leadership in management of BU wide strategic accounts, acquisition and negotiations
• Reviews and assesses customer related contract commitments, Terms and Conditions of new customer agreements, understands implications and trade-offs and provides recommendations
• Understands the impact of long-term shifts between channels, implications of investments and ensures contingencies in place to address threats and acceleration to capture opportunities
• Assesses Retailer Out-of-Stock analysis and recommendations in cooperation with the Customer & Commercial Leadership function
• Reviews, assesses Customer Pricing Analysis provided by analysts and submit to HQ
• Understands external environment, key competitors, volume/value pool share, and reviews marketing research, beverage trends to identify marketing investment and M&A opportunities through the consumer, competitive and economic landscape and provide recommendations. Supports M&A opportunity mapping process within BU
• Analyzes Marketing Productivity performance/trends and provide recommendations for productivity opportunities.
• Reviews and assesses promotion analysis provided by analysts ; identifies opportunities and provides recommendations

Manages collaborative partnerships with BU/Region Stakeholders:

• Manages discussions to facilitate strategic decisions and tradeoffs across the system to assess Customer & Marketing investment and productivity opportunities by partnering with BU/Region customer function.
• Supports BU/Region customer function in customer negotiations regarding various initiatives.
• Identifies and leverages Customer & Marketing strategies for multi- Region investments by partnering with BU/Region Marketing

Customizes Group System Financial Guidelines and ensures guidelines are applied within the Business Unit in all Regions and ensures Process Improvement and Standardization:

• Customizes guidelines such as Investment KPIs, DMI Marketing Investment resource allocation, etc..
• Acts as Process Owner for Finance Customer & Marketing Insights area and ensures standard processes are used and maintained within the BU

Team Development:

• Manages feedback mechanisms for customer and marketing insights delivery performance, monitors stakeholder satisfaction as well as on-going action plans for improvement.
• Builds diverse, inclusive teams and engages all members
• Develops the next generation of leaders; coach, develop, mentor
• Initiates strategies to engage and retain key talent
• Seeks and act on feedback from others; continuously develops through learning and sharing with others
• Builds capabilities through developing people, processes and culture
• Motivates the teams to achieve individual and team objectives

Communication Complexities
Internal:

• BU Finance Director – Functional Manager (advisory/problem solving, brain storming)
• BU MI & CI Analysts (managing, leading, coaching)
• RFM (service requests, issue management)
• BU Marketing and Customer Insights Analysts (advisory, problems solving, issue management)
• Associates within the Region Finance function (leadership, guidance, coaching)
• Business Unit Marketing & Customer Director (partner, support)
• Interaction with Group Marketing and Customer & Commercial (partner, support)

External:

• Bottler Senior Management (Gain commitment to and execution of plans; pricing protocol; new launches, DME investment and funding; information sharing; accounts reconciliations)
• Customers Senior Management (Gain commitment to and execution of plans; pricing protocol; new launches, DME investment and funding; information sharing; accounts reconciliations)

Analysis:

• This position will require extremely sophisticated and contemporary information management and superior analytic skills and expertise.
• The individual must also possess exceptional project management, collaboration, organization, and managerial skills/capabilities; with the ability to multi-task, set priorities and meet deadlines
• Since this is a new area, the job will need to develop new approaches to solve issues.

Judgment and Decision Making:

• Makes specific decisions on creating the structure for business cases, assigns resources in the system and establishes processes and routines.
• Stewards the financial direction of the company by making recommendations to Business Unit Leaders (finance, marketing, customer functions) on resource allocation, system economics and franchise discussions that may significantly influence the landscape of the business.
• Leads and implements significant change
• Persuades, influences and negotiates goals & objectives, budgets, operational objectives, resource allocation at the department/Business Unit multiple functions/families/multiple entities
• Drives a team-oriented culture that is committed to individual professional growth and growing Organizational Talent

Innvotion:

• Takes a lead in adopting best practices and striving for continuous improvement
• Plans and manages the changing market dynamics and incorporates in the business planning / strategy process.
• Uses input from internal and external sources to promote leading edge solutions for adding value to the business.
• Tests multiple scenarios against strategies to ensure maximum results
• Provides strategic input to the leadership team and bottling partners on new product development and launches to ensure system profitability growth
• Directs and encourages the environment to look to multiple sources to identify and reinforce leading practices.

Qualification/Compentencies/Skill

• Strategic thinking
• Influencing and negotiation skills
• Analytical skills
• Financial knowledge
• Optimizing strategic relationships and networks
• Attention to detail
• Communicating effectively
• Consumer focus
• Judgments in decision making
• Thinking systemically
• Building value based relationships

Additionally:

• The ability to apply forecasting techniques and skills to develop and evaluate business goals and strategies, analyzing information to derive insights to financial results regarding strategic accounts and key customers.
• The ability to collaborate with cross-functional peers to define optimization and required analysis and deliverables needed from them and ensure commitment on their calendar.
• Provides excellent support to partners based on a deep understanding of their strategies and associated system implications.
• Demonstrates adaptability in analyzing new ideas and making recommendations

Travel Requirements:

• Minimum 20% travel is required through BU locations

Additional Information

• Leading a team of Customer Insights and Marketing Insights analysts providing services based on agreed deliverables between the BU and the Regions.

Application Closing Date
27th October, 2016.

How to Apply
Interested and qualified candidates should:
Click here to apply online 

 

 

Job Title: Business Unit Communications Manager
Job ID: 36836
Location: Lagos

Job Summary

• The strategic priorities of the Coca-Cola West Africa Business Unit (WABU) include building a high performance culture to drive productivity and sustainable and profitable business growth; and building strong community connections to grow corporate reputation, trust and social license across its 31 markets.
• The Coca-Cola West Africa Business Unit Communications Manager role will support these priorities through developing and implementing strategy for internal communications to inform, engage and inspire our employees as well as strategies for external and consumer communications and engagements to sustainably grow the reputations of our Company and Brands.
• The role will provide critical support in managing the ever-increasing public policy and regulatory risks in WABU’s diverse markets. Working within the framework of the Company’s Communications Policy, the BU Communications Manager will engage with a wide spectrum of stakeholders including the Company’s Leadership and associates, bottling partners, regional and international media, key influencers, government and regulatory bodies and consumers and the general public in communicating the Coca-Cola growth and impact story as well as growing consumer affinity for our brands.
• The incumbent therefore must be familiar with the regional stakeholder and media landscapes; possess and apply expertise of regional communication practices to provide strategic communications counsel to the BU and its bottling partners; possess mastery of multiple communications disciplines and media to effectively engage with the diverse stakeholder spectrum; and manage projects to deliver on time and budget.

Key Duties/Responsibilities

• Internal Communication: Lead the development and implementation of internal communications strategies across the Business Unit to inform, engage and inspire associates.
• Sustainability Communications: Lead the development and execution of strategies to optimize impact communication of our signature programs, in liaison with the BU Sustainability Manager, The Coca-Cola Africa Foundation as well as our bottling and programme partners.
• Brands PR: Lead the PR agency to develop and implement high impact PR strategies in collaboration with the BU Marketing team and the Franchise PAC Managers
• Executive Leadership Communications: Develop and implement strategies for optimizing Thought Leadership opportunities on relevant issues through strategic sponsorships at regional level and in key markets.
• Issues Management and Crisis Communications: Provide crisis communications expertise to effectively support the BU Incident Management and Crisis Resolution (IMCR) process.
• Budget Management: Manage the Function’s DME and OPEX budgets, providing monthly analysis and flagging risks to the BU PAC Director to guide spend decisions.

Communication Complexities:

• The BU Communications Manager will lead and drive internal and external communications excellence across a vast and diverse region of 31 emerging and socio-economically challenged markets.
• The individual will be responsible for ensuring consistent and seamless dissemination of internal communications in the BU’s three key working languages – English, French and Portuguese.
• The job holder will also be required to liaise regularly with counterparts in various bottling operations, the Group Office and Corporate (Atlanta).

Analysis:

• Issues management in Media, Government and Community relations – should possess the requisite personal and professional skills and be able to leverage Company resources to effectively manage emerging issues.
• The job holder will support the IMCR process through developing and managing crisis communications, including media messaging and engagement.

Judgment and Decision Making:

• Required to advise the PAC Director and BU Leadership team on strategic communications which impact the Company’s image and reputation and the effective management of high profile, risk situations.
• Job holder must exhibit a high degree of sound judgement and may be required to be a final authority in the absence of the PAC Director.

Innovation:

• This role will have responsibility for working with new media properties and tools to substantially shift our internal and external communications engagements from traditional to evolving digital/social platforms, including launching and effectively maintaining the Coca-Cola Journey initiative for WABU’s key countries.

Supervisory Responsibilities:

• Responsible for the design of processes and activities, objective setting and follow up performance evaluations, coaching & feedback and developmental plans.
• Also responsible for managing agency relationships in key countries in the BU.
• Direct Reports: One Intern (as may be available)

Qualifications / Competencies / Skills:

• Leader of Self & Leader of Others

Related Experience Requirements/ Qualifications
Technical Skills:

• Working knowledge of the French Language
• Professional Communications
• Creative and Specialized Writing Skills
• Multimedia/graphic design tools
• Project & Budget Management
• Issues & Crisis Management
• Media Relations
• Social/Digital Media

Generic Competencies: Refer to Competency Directory  and Provide between 3 – 7 of the highest priority competencies

• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others’ energy to consistently deliver results that meet or exceed expectations.
• Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
• Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
• Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.

Required Experience

• At least 7 years’ experience in Communications or Public Relations functions.

Educational Requirements

• University/Bachelor’s degree
• University/Advanced degree

Preferred Qualifications:

• University Degree preferably in Communication, Journalism or English Language and related fields with a strong natural flair for writing and public speaking.

Cultural Diversity:

• Working knowledge of the French language
• Ability to engage across multiple cultures; Appreciation of cultural diversity
• Ability to appreciate and engage with a diverse community of media
• Ability to instil trust across diverse groups of critical influencers

Working Conditions:

• Volatile economic and political environments

Travel Requirements:

• 30% to 40% across region and international travels.

Application Closing Date
28th October, 2016.

Method of Application
Interested and qualified candidates should:
Click here to apply online  

 

 

 

Job Title: PAC Manager
Job ID: 38008
Location: Lagos

Job Summary

• This job plays a critical role in stewarding our Company’s most important asset, i.e. our Reputation, and maintaining our social license in the high risk operating environment of Nigeria.
• With responsibility for coordinating Brands PR and IMCR, the Franchise PAC Manager directly impacts the health of our brands and safeguards our assets and assures business continuity through effective risk mitigation and issues management.
• The role also potentially makes significant indirect contribution to the Company’s volume and revenue targets through lobbying against taxes and adverse regulations that impede growth.

Key Duties/Responsibilities

• Protect and grow our reputation and social license through building strong community connections and effectively telling our growth and impact story. (15%)
• Lead the industry and build effective lobby against discriminatory taxes and adverse regulations that impede our business (volume and profit) growth. (20%)
• Contribute to our brand health through coordinating effective Brands PR planning, activation and leverage to strengthen consumer connection and grow brand love. (15%)
• Implement high impact community programmes to support our global commitments and promote sustainable development. (20%)
• Engage, energize and inspire our associates through effective internal communication and activations to drive Coca-Cola Ambassadorship. (15%)
• Safeguard the Company’s assets and assure business continuity through effective management of the IMCR process. (10%)
• Build and leverage influence to lead the system PAC and drive alignment and collaboration. (5%)

Organization Impact/ Influence
Internal:

• Contacts reaching across the Business Unit, Group and Corporate PAC leaders.

External Contacts:

• The Presidency – regular contacts with the offices of the President and the Vice President to build and manage relationship that enable access for the Company’s leadership.
• Ministers and Directors of Federal Ministries – engagement on industry and business issues.
• Regulators – build and management relationships influence regulations as appropriate.
• State Governors and Commissioners – engagement on business issues and partnership/collaboration on sustainability initiatives.
• Ambassadors and diplomatic officials – engagement on consular issues, business issues and partnership/collaboration on sustainability initiatives.
• Business/Industry associations – consultations and collaborations on industry issues and collective lobby to influence policies and regulations.
• Media – building and managing relationships

Supervisory Responsibilities:

• Supervisory responsibilities over three direct reports, including two full-time associates: Community Affairs Officer and Communications Manager.
• Scope of supervision includes hiring, team leadership, coordination of work assignments, conducting performance reviews, facilitating capability building and development.

Related Job Requirements/ Qualifications:

• At least 9 years related work experience in Corporate Communications and Public/Government Affairs.
• General knowledge of PAC functions, including Communications, Government Relations, Stakeholder Management, PR and Media Relations.
• Strong leadership skills: ability to think strategically and lead, inspire and motivate employees to deliver results in a team environment.
• Sound knowledge of the operating environment, including analytical understanding of the policy, regulatory and tax systems and cultural norms and how they impact the Company’s business.
• Strong communication and influencing skills: ability to articulate and persuasively communicate facts through the appropriate medium and achieve desired impact on audiences.
• Multi-tasking and balancing immediate and long term goals: ability to prioritize issues and effectively meet strategic and routine deliverables.

Educational Requirements

• Minimum Bachelor’s Degree or equivalent. Post-graduate degree a recommendation

Cultural Diversity:

• Although a single-country Franchise, Nigeria’s huge diversity of language (400+), ethnicity (250+) and culture requires sound understanding of the sometimes conflicting cultural realities and observance of the appropriate norms in managing Government or community relations in a particular region or town. The following traits are therefore crucial for the role:
• Valuing Diversity: Acknowledging similarities and differences of others and using this knowledge to work effectively in a diverse team within and outside the Company.
• Acting with Integrity: Maintaining a commitment to honesty; models social, ethical, and organizational values; firmly adhering to the Company’s codes of business conduct.

Analysis:

• Identify, analyse and mitigate risks to Company reputation and business in an environment of increasing uncertainty.
• Sustain effective relationships with key government departments and agencies in Africa’s largest bureaucratic environment characterized by multiple tiers of government, overlapping regulations and frequent changes in personnel and policies.
• Managing media relations in an environment characterized by a proliferation of media houses, weak professionalism adverse competition for news and poor regulatory enforcement.
• Company processes are well defined but sometimes need to be complemented with initiatives that suit peculiar issues and are aligned to Company’s principles and value framework.

Judgement and Decision Making:

• Judgment required to assess political and regulatory environments and advise the business on proactive resolution of issues.

Travel Requirements:

• Annual percentage of time spent on travels varies.
• Nature of trips range from business meetings to events and project inspections within and outside Nigeria.

Application Closing Date
31st October, 2016.

Method of Application
Interested and qualified candidates should:
Click here to apply online