JobMax Recent Job Recruitment – Apply Now!

Posted on :

4 Jan, 2023

Category :

Call Centre Jobs in Nigeria

JobMax is a fast paced human resource business solutions firm with an array of value offerings to Corporate organisations. We are recruiting to fill the position below:





Job Title: Call Center Representative
Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.


  • Minimum of an HND / Bachelor’s Degree in any Social Science discipline with at least 2 years relevant work experience.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.

To Apply:
Interested and qualified candidates should send their CV to: using “Call Center Representatives” as the subject of the mail.

Application Deadline:
31st January, 2023.


Anybody asking you to pay money to schedule your interview or offer you job may be a scam