Mactay Consulting is the leading management consulting firm in Nigeria, providing HR Consulting, Learning & Development Solutions, Outsourcing and Contact Centre Solutions. We are recruiting to fill the position below:
Job Title: Operations Manager
Location: Lekki, Lagos
Employment Type: Full-time
- Operations Managers oversees staffing and activities of staffs, are in charge of the activities at two or more retail establishments that sell physical goods, directs the daily operations of a retail chain in order to maximize profit and minimize costs.
- They provide training to employees to enhance their job performance and retention.
- Also, Operations Managers carry out assessments to estimate the requirements of each retail store in order to facilitate provision of needed resources.
- Direct and supervise retail staff across several retail outlets to ensure they meet set objectives.
- Provide training to retail employees to develop their skills and enhance their job performance.
- Ensure compliance with company policies and procedures.
- Provide solutions that address performance issues in a timely and effective manner.
- Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele.
- Contact store managers and other retail staff to communicate relevant information.
- Mentor and motivate sales staff to put in their best in order to achieve financial goals.
- Develop and implement budget and plans for retail operations.
- Visit retail establishments to ensure efficient and effective management as well as high performance sales
- Develop policies for the merchandising of goods in retail stores
- Monitor inventory levels to determine the need for stock supply at each retail outlet.
- Set and regulate product pricing using results of market and demand analysis.
- Ensure compliance with health/safety policies and procedures at retail sites.
- Bachelor’s Degree in Business Studies, Business Administration, or a related discipline.
- Experience in retail sales/customer services is also required for this job.
- Organizational, Communication, and Accounting skills.
- Coordinate sales operations across a retail chain.
- They are well versed in reviewing and evaluating sales records and financial statements.
- They are proficient in interacting with store managers and retail staff to communicate information relevant to sale.
N150,000 – N200,000 monthly.
Interested and qualified candidates should:
Click here to apply online
21st September, 2022.