MacTay Consulting Ongoing Recruitment – Apply Now!

Posted on :

8 Jun, 2023

Category :

Information Technology Jobs

MacTay Consulting – Our client, a leading Commercial Bank, is recruiting suitable candidates to fill the position below:




Job Title: I.T Help Desk & Desktop Support Officer
Locations: Marina, Okokomako, Iganmu – Lagos, Benin – Edo, Iseyin – Oyo and Warri – Delta
Employment Type: Full-time


  • Provide adequate first level support to users of computers, peripherals, ATMs, networks, and office automation systems.


  • Perform daily service desk operations such aslogging and capturing of user’s requests and providing first level incident and problem solving support.
  • Escalate issues for resolution at appropriate levels.
  • Ensure IT service desk policies and procedures are enforced and adhered to.
  • Assist with management of the Incident / problem database.
  • Continuously monitor and report service levels to ensure responsiveness of IT to business.
  • Monitor and track incidents reported to the service desk to the point of resolution.
  • Provide first level technical support for users across applications and systems; understand user problems / questions, identify root causes, providing solutions where appropriate, refer unresolved items to appropriate second level support team.


  • B.Sc (Minimum of Second Class Lower) / HND (Minimum of Upper Credit) in Computer Science or any related IT Degree.
  • 1 – 5 years of work experience in a similar role.
  • Must have completed NYSC.


  • Salary: N85,000 monthly (net)
  • Benefits: Leave allowance, 13th months, Pension, HMO & Quarterly Dressing Allowance (N15,000).

To Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline: 9th June, 2023.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam