MNSS Limited New Job Openings [2 Positions]

Posted on :

12 Apr, 2018

Category :

Business Mgt Jobs in Nigeria, Finance Jobs in Nigeria

MNSS Limited – Our Business Support Services offer a direct route for advice, information and resources aimed at improvement and growth of businesses.

We are recruiting to fill the position below:

Job Title: Business Operations Executive

General Role

  • This person will provide support to the Business Manager and will be responsible for a variety of tasks including contract management, processes and procedures, documentation, reporting and related operational tasks under the direction of the BM.
  • Must have been exposed to project management methodologies and governance processes. Very strong logical, strategic and critical thinking and analytical skills needed in this role Key Roles & Responsibilities

Duties and Responsibilities

  • Managing and monitoring customer accounts (renewals and instalments)
  • Managing and monitoring customer records (vetting and updates).
  • Follow-up of current and old customers to ensure continuity and customer satisfaction.
  • Manage the effectiveness of Corporate Messenger Service (CMS), its staff and clients.
  • Sourcing new customer care initiatives.
  • Prepare bi-monthly status reports for the BM.
  • Prepare monthly Key Performance Indicator Reports for the MD.
  • Conducting, compiling and recording monthly customer satisfaction surveys and initiating reasonable solutions to issues and suggestions raised and success.
  • Maintaining the integrity of the company’s rules around customer credit and debt collection.
  • Drafting welcome letters, contract termination letters and general notices to customers.
  • Drafting general notices and letters to company staff and company directors.
  • Drafting general notices and letters to company current and “hot” clients.
  • Provide assistance to customers using the organisation’s products or services.
  • Identifying customer needs beyond those initially expressed and providing reasonable solutions for those needs
  • Support the BM in the management of day to day interaction
  • Conduct ad-hoc analysis upon request
  • Highlighting Senior Management of all Risks, Assumptions, Issues and Dependencies.
  • Sourcing for suppliers and maintaining contact with them.
  • Requesting for quotations and proposals from suppliers as at when due, accessing them and selecting the best.
  • Managing company service officers; ensuring the service officers run the services consistently in line with company policies and procedures.
  • Updating of policy and procedural documentation
  • Managing company processes for all domains by defining, reviewing, engaging in the change control of the process, testing and implementing the process.
  • Plan, Supervise and update leave/out of office spreadsheet
  • Handling recruitment. Contact job websites (eg Pushcv, Careers24)
  • Offer letter and Induction spreadsheet are in the HR folder
  • Handling HR related BSS.


  • Seamless execution of the organizations operations
  • Implemented policies and procedures for all employees, clients and contractors
  • Day-to-day oversight of the company’s operations
  • Implementing cost reduction strategies for the organization

Key Interfaces:

  • All functional heads.
  • BM and MD.
  • Company Clients.

Job Attributes

  • Must have very strong MS Office experience.
  • Must be a good communicator and have excellent writing skills.
  • Ability to think analytically and creatively to identify potential solutions to key issues.

Interested and qualified candidates should: Click here to apply


Job Title: Finance Officer

Duties and Responsibilities

  • Daily input of sales in the log book, prepare and post journal entries
  • Prepare receipts and invoices

Prepare financial monthly reports which includes the following:

  • Budget
  • Expected Vs Actual Income statement
  • Profit & Loss Statement

Prepare requisition:

  • Prepare weekly, monthly bank reconciliation statements
  • Prepare Bi-monthly and Key Performance Indicator (KPI) report to management on Financials
  • Manage General Ledger maintenance process
  • Ensure proper recording of revenue, purchases, disposals and all other transactions.
  • Maintain Purchase Order Processing system and process cheque payments.
  • Process Accounts Payable paperwork at completion of the cheque payment process.
  • Oversee document management within the department.
  • Handle payroll related issues hand in hand with the Business Manager.
  • Prepare correspondence as to external parties needed within the department.
  • Manage petty cash account and ensure timely reimbursement.
  • Assist in tracking and maintaining company insurance policies (except Employee Benefits, which are maintained by the HR Department).
  • Manage monthly account, close activities and reconciliation.
  • Assist in preparation of periodic financial statement Account Audit
  • Involved in all tax authority matters with Tax consultants
  • Perform such other accounting, financial, or administrative tasks as may be required from time to time – quite often on short notice – by the Business Manager.
  • Post all financial activities on Sage 50 Accounting software (Peachtree)/ Quick books


  • Day-to-day Financial status.

Job Attributes

  • Excellent research and analytical skills
  • Written & verbal communication skills
  • Good presentation and report writing skills
  • Highly numerate
  • Multi-tasking skills

Skills & Qualification

  • B.S./B.A. Degree in Accounting Substantial proven performance in a supervisory role Outstanding communication, teaming and interpersonal skills.
  • Fluency in English.

Key Interface

  • Business Manager and Managing Director.
  • All units within the organization, external contacts (bankers, auditors, consultants, suppliers, etc)

Interested and qualified candidates should send their CV’s & Cover letter to: [email protected]

Application Deadline: 20th April, 2018.