MTN Jobs: Application Support Engineer

Application Support Engineer (Billing & Provisioning) Job vacancy

MTN is looking for suitable and qualified individual for Application Support Engineer (Billing & Provisioning)under the department of Information systems to be based at their Lagos office

Job Description;

*  Develop a sound understanding of the existing software applications and interfaces
* Adhere to all IS Policies and Standards
* SLA compliance with regards to user support (quick turnaround times on logged calls)
* Setup and execute technical test plans for application change, new deployment and upgrades
* Keep all application documentation updated at all times
* Construct a proactive maintenance cycle per application
* Develop quality code / application components within project timelines
* delivery of operational tasks / functions

Required Skills:

At least 4 years work experience including

* 2 years practical experience as a software developer
* Application development and support experience in the Telecommunications sector
* Exposure to typical Mobile Telecommunications applications

* Billing systems (Corporate & Retail Billing, Interconnect Billing)
* ERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
* GSM network interfacing applications (Provisioning, Pre-Paid management systems)
* Fraud Management Applications

Employment Status : Permanent
Qualification: BSc Computer Science or related field from a reputable institution

This vacancy expires on 9/3/2009

Apply directly on MTN official website