Nicole Sinclair Consulting Graduate Recruitment [5 Positions]

Posted on :

26 Feb, 2018

Category :

Administrative Jobs in Nigeria, Customer Service Jobs in Nigeria, Graduate Jobs in Nigeria, Sales Jobs in Nigeria

Nicole Sinclair Consulting – Our client, a leading telecommunications industry, is currently recruiting suitably qualified candidates for immediate employment into the positions below:

Job Title:
Administrative/
Finance Officer
Location:
 Lagos 
Job Description

  • This role provides general administrative and day-to-day operational oversight and support to the executive management.
  • Functional areas of responsibility include office management, the role is also a finance position and will also have accounting responsibilities

Responsibilities
Administration:

  • Assist  in the day to day operations of the organization
  • Provide general administrative support to the office, including preparing correspondence, processing travel, and monitoring the budget
  • Organize special events, including the scheduling of meetings
  • Take periodic inventory of office supplies, Order and maintain stock of office supplies
  • Distribute office supplies as requested by employees
  • Communicate and liaise verbally and in writing with clients/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions
  • Negotiate and liaise with vendors ensuring that  standards are maintained
  • Maintain the set standards of premises
  • Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.
  • Arrange and participate in meetings, conferences, and project team activities
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

Finance:

  • Performs the routine accounting work involved in the installation, operation, and auditing of accounts.
  • Reviews varied financial transactions and records for conformance
  • with regulations and established accounting procedures.
  • Compiles financial and other statements and reports using basic data.
  • Conducts routine investigations, examinations, and audits of books and financial records, and prepares reports thereof.
  • Prepares the routine accounting and statistical tabulations.
  • Assists in preparing budget requests; prepares current statements of allocations and disbursements of budgeted funds.
  • Performs the routine work involved in auditing and recording expense invoices and prepares, audits, and edits reports of costs and other financial summaries and statements.
  • Checks disbursements for adherence to contractual obligations.
  • Prepares accounting reports containing findings, conclusions, and recommendations.
  • Maintains accounting records and files.
  • Raises cheques and does bank reconciliations

Competency/Skill/Requirements

  • A good first degree in Accounting or Finance.
  • Professional qualification in Accounting (ICAN, ACCA) would be an advantage.
  • 3-5 years experience.
  • Knowledge of accounting software use
  • At least 2 years in administrative function
  • Have excellent analytical and problem-solving skills.
  • Have excellent verbal and written communication skills.
  •  Have excellent organizational and IT skills.
    Have high levels of professionalism, initiative, energy, creativity and flexibility.

Interested and qualified candidates should:
Apply Here

 

Job Title: Customer Service/Front Desk Officer
Location: 
Lagos
Summary

  • We require a customer service/front office officer to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services

Responsibilities

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing   information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers’ accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments

Competency/Skill/Requirements

  • At least a B.Sc in Marketing or other related field.
  • 3-5+ years c, preferably from  customer service field.
  • Experience from the IT   industry will be an added advnateg
  • Knowledge of IT and telecoms industry an added advantage
  • Good personal presentation and professionalism
  • Good organization and prioritization skills
  • Strong administrative skills
  • Good verbal and written communication skills
  • Confident presentation skills
  • Strong interpersonal skills
  • Ability to work under pressure and to strong targets
  • The ability to manage own workload
  • Ability to use initiative to work alone.

Interested and qualified candidates should:
Apply  Here

 

Job Title: Secretary/Social Media Administrator (Telecoms)
Location: 
Lagos
Job Description

  • We are looking for a social media administrator who would also double as a secretary within the organization.

Responsibilities
This individual wil:

  • Provide secretarial and administrative support to assigned staff, including but not limited to word processing
  • Preparation of correspondence, file maintenance, appointment scheduling and telephone communication
  • Travel scheduling, maintaining calendars, organize and facilitate meeting arrangements for designated officials
  • Preparation of correspondence, file maintenance, appointment scheduling and telephone communication with clients
  • Create engaging content for a company’s social media presence, including keeping social media channels updated and brand-focused, and seeking out new social media avenues and ways of connecting with audiences.
  • Manages company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms
  • Engages in social media presence creation on new and emerging social media platforms
  • Creates dynamic written, graphic, and video content
  • Optimizes content following search engine optimization (SEO) and pay-per-click (PPC)
  • Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation
  • Assists social media management with large projects, events, and community management
  • Works as part of a team to develop large social media campaigns
  • Analyses and reports audience information and demographics, and success of existing social media projects
  • Proposes new ideas and concepts for social media content
  • Works with marketing and social media team members to coordinate ad campaigns with social media strategy
  • Writes and distributes e-newsletters to subscribers
  • Manages social media communications
  • Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits.

Competency/Skill/Requirements

  • Diploma or Certificate in secretarial studies an advantage
  • 1st degree from a reputable tertiary institution
  • At least 2 years in secretarial experience
  • 3-5 years working experience at least 2 years in content management with evidence of social media presence regarding
  • Proficiency in the use of Microsoft Office tools
  • Ability to transcribe in shorthand ( added advantage)
  • Must be able to type 60 words per minute.

Interested and qualified candidates should:
Apply Here

 

 

Job Title: Sales and Marketing Officer
Location
: Lagos

Job Description

  • This position is responsible aiding the achievement of revenue for the company while gaining increased client base.

Responsibilities

  • Maintain and develop a computerized customer and prospect database.
  • Ensure that all queries are response to effectively according to customer’s requests
  • Do outdoor campaigns in the launching of the product.
  • Provide regular updates on plans and progress to all existing and new customers.
  • Contributing to and developing marketing plans and strategies.
  • Managing the distribution of marketing materials including leaflets posters,flyers.
  • Respond to and follow up sales enquiries by telephone
  • Maintain and develop existing and new customers and produce weekly report.
  • Monitor and report on activities and provide relevant management information.
  • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.

Competency/Skill/Requirements

  • At least a B.Sc in Marketing or other related fields.
  • 3-5+ years marketing experience, preferably from, IT or Insurance industry.
  • Knowledge of IT and telecoms industry an added advantage
  • Good personal presentation and professionalism
  • Good organization and prioritization skills
  • Strong administrative skills
  • Good verbal and written communication skills
  • Confident presentation skills
  • Strong interpersonal skills
  • Ability to work under pressure and to strong targets
  • The ability to manage own workload
  • Ability to use initiative to work alone.

Interested and qualified candidates should:
Apply Here

 

 

Job Title:Business Development Officer (Telecoms)
Location
: Lagos

Job Description

  • The personnel will build market position by locating, developing, defining, negotiating, and closing business relationships.
  • The role will be focused on gaining clients via market profiling segmentation and penetration strategies, to ensure   revenue growth. .

Responsibilities
Business Development Activities:

  • Plan and direct the different company’s business development activities
  • Develop and grow client relationships
  • Generate and develop new business
  • Have full understanding of client business and challenges within the industry
  • Design, implement and facilitate annual business development plan for the firm.  Support and facilitate development and implementation of section business marketing plans.
  • develop new business relationships, generate and negotiate new income for the organization
  • Presenting the organization  to potential clients through direct communication in face to face meetings, telephone calls and emails
  • Managing day-to-day relationships with strategic partners and developing a deep understanding of their products and long-term business strategies.
  • Responsible for reviewing and analyzing information and developing new initiatives and partnerships

Additional Requirements (measurable ):

  • Prepare proposals – obtain and bid for major new clients
  • Market Research – Analyze and research potential business growth and opportunities from current existing clients & create a prospect list for targeting.
  • Relationship Development – establish positive links with potential partners and stakeholders and target number of referrals for proposal
  • All other administrative duties as assigned

Competency/Skill/Requirements

  • 1st degree from a reputable university
  • Business development experience prefer ably in the IT or telecoms industry
  • 4-7 years work experience and at least 3 in the related field
  • Research experience an added advantage
  • Good verbal and written communication skills
  • Confident presentation skills
  • Strong interpersonal skills
  • Ability to work under pressure and to strong targets
  • The ability to manage own workload
  • Ability to use initiative to work alone  with a team

Interested and qualified candidates should:
Apply  Here