The North East Regional Initiative (NERI) Nigeria – An International Development Organization is seeking applications from suitably qualified candidates to fill the positions below:
Job Title: Guesthouse Manager
Location: Borno
Position Start Date: Immediately
Dream Job: Manage A 5-Star Guesthouse in Maiduguri!!!
Position Summary
- The Guesthouse Manager will be responsible for the operation of Creative’s guesthouse in Maiduguri town, which hosts periodic USAID and Creative staff members, as well as other NGOs or partners working in the area.
Reporting & Supervision
- The Guesthouse Manager will report to the Administrative Manager based in Abuja, with a communication line to the Regional Program Manager.
- The Guesthouse Manager will directly supervise the guesthouse support staff and (cleaner, guards, etc.). The Guesthouse Manager collaborates closely with USAID Regional Security Officer (RSO) & staff to coordinate USG personnel visits to Maiduguri.
Primary Responsibilities and Deliverables
The primary responsibilities include but are not limited to the following:
- Management of the USAID guesthouse to include Logistics, Administration, Financial accounting including meal invoicing for guests and reporting.
- Directly managing and supervising two service contractors onsite including one for GH laundry and cleaning & one for Catering.
- Daily inspections and accounting for contractor staffing, to ensure compliance with the Purchase Order Agreements that NLCB has in place with respective vendors, including staff attendance and compliance of their duties and responsibilities.
- Manage and direct the receptionist and handyman, and any and all staff hired to perform duties at the GH.
- Liaison with all departments in NLCB program to manage GH reservations working in close coordination with the GH receptionist.
- Deliver basic security briefings to any and all guests (prepared by the NLCB security Manager)
- Ensure that all guests sign the “waiver of liability” on page 6 of the GH Guide upon arrival.
- Ensure that you communicate details of all guests and vehicles visiting the guest house in a timely fashion to the security supervisor onsite prior to their arrival to ensure safe access.
- Ensure that no unannounced guests or visitors gain access to the establishment, regardless of their rank, title or organization.
- Ensure that all guests sign the guest register held by the security provider.
- Ensure that all guests comply with the Guesthouse rules and regulations including the “Guesthouse Guide”
- Oversee attendance and use of the gym, to include gym health and safety regulations, gym maintenance and vetting of attendees.
- Manage the servicing and provision of fuel for the generators and water supply to the GH.
- Manage and direct repairs and maintenance of all aspects of the guesthouse including regular garden maintenance, plumbing, DSAT connectivity, laundry collection service and delivery, cleaning and maintenance of GH and air conditioning units, and that cleaning is performed on all rooms and confines of the GH.
- Any and all duties as directed by the Abuja Administration Manager or the Operations Manager.
Required Skills & Qualifications
- University degree in Hospitality/Tourism/Hotel Management or equivalent is required.
- 3 years’ relevant experience in hospitality/hotel management and 2+years supervisory role.
- At least 5 years of general work experience is required.
- Prior experience with international development organizations a plus.
- Strong interpersonal skills and ability to work with culturally and geographically diverse staff, fostering overall good dynamics within and between teams.
- Familiarity with policies and procedures in regard to financial management, financial reporting, procurement processes in international organizations.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Fluency in oral and written communication skills; particularly in English language and any language spoken in North East Nigeria is required.
Job Title: Logistics Manager
Location: Borno
Position Start Date: Immediately
Position Summary
- The Logistics Manager will be responsible for ensuring the smooth running of all field offices located in the North East (Adamawa, Borno and Yobe).
- H/She will maintain effective administrative system, which support the logistics and activities of the program, ensure that office equipment is maintained, relevant records are up to date and that all administration processes work effectively.
- In addition, H/She will support the program operations by maintaining office systems and supervise support staff. This position will be based in Maiduguri with regular travel across Adamawa, Borno and Yobe states.
Reporting & Supervision
- The Logistics Manager will report administratively to the Regional Program Manager – North East in Maiduguri and technically to the Administrative Manager based in Abuja.
- The Logistics Manager will technically supervise the Logistics Officers based in field offices across the North East states.
Primary Responsibilities and Deliverables
- Maintains and organize the office operations and procedures; managing the inventory systems; reviewing supply requisitions (stationery, equipment & utility payments)
- Supervise the clerical/support staff (i.e. Logistics officers, Admin assistant, Cleaners, Drivers, etc.)
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment/stationary procurement.
- Vendor Management & Office Administration (Adequacy of Stationary / Provisions / Refreshments / adequacy of Sub Staff) Courier & Dispatch (Inward / Outward / Outstation) / also making record of local maintaining).
- Co-ordination and maintenance of systems related to Housekeeping.
- Managing vendors and keeping track of cycle of all maintenance contracts.
- Maintaining the condition of the office facilities and arranging for necessary repairs
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
- Coordinate and maintain the office fleet management and efficient use of project vehicles and other transport services in support of program objectives including monthly reviews of logbooks, mileage and fuel consumption.
- Review generator log sheets for field offices. Working with logistics officers to retrieve and review log sheets to including running hours, fuel consumption and refueling procedures.
- Manage the coordination of travel bookings for the office – flights, hotel, airport pick up/drop off
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Achieves financial objectives by preparing and managing budgets for office expenditures; analyzing variances; initiating corrective actions.
- Reviewing and updating Health and Safety Policies and ensuring they are observed.
- Arranging regular testing for electrical equipment and safety equipment or devices
- Contributes to team effort by accomplishing related results as needed.
- Perform other tasks, as assigned by the Administrative Manager or the Operations Manager.
Required Skills & Qualifications
- Bachelor’s Degree in Business Administration/Management, Public Administration or related field is required.
- At least 5 years of general work experience is required.
- 3 years’ relevant experience in logistics management and 2+years supervisory role.
- Experience working on development funded programs be added advantage
- Demonstrated ability to solve challenging and complicated administrative issues.
- Experience with budgeting and cost analysis.
- Strong organization and communication skills.
- Proficiency at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc. is required.
- Ability to work under pressure and efficiently handle multiple tasks
- Ability to work under own initiative or as a part of a team
- Experience of working in a conflict environment is a plus.
- Fluency in oral and written English is required.
- Fluency in one or more of the local state languages in the North Eastern part of Nigeria
How to Apply
Interested and qualified candidates should submit the following documents below to: [email protected] Please reference the job title and location on the subject line, your cover letter and resume/CV.
Documents Include:
- A current Resume or Curriculum Vitae (CV) listing all job responsibilities; AND
- A cover letter
Note: Only short-listed candidates will be contacted.
Application Deadline 20th December, 2018.