Pathway Financial & Consultancy Services Limited – Founded in 2012, advises on business and strategic management to corporations, government and other organizations. We are recruiting to fill the position below:
Job Title: Customer Care Personnel
Employment Type: Full-time
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Bachelor’s Degree qualification
Interested and qualified candidates should send their Resume to: [email protected] using the position applying for as the Subject of the mail.
Application Deadline: 10th October, 2020.