People2profit-NG – Our client, an International Hospitality company, is recruiting suitable candidates to fill the position below:
Job Title: Front Desk Supervisor
Location: Sangotedo / Ajah, Lagos
Employment Type: Full-time
Job Brief:
- Our client requires the service of a Front Desk Supervisor to join its team. You are to ensure that the task of ensuring that the facility runs smoothly is achieved.
Job Responsibilities:
- Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
- Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
- Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
- Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
- Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
- Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
- Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.
Qualifications / Requirements:
- OND / HND / B.Sc in any field related to Business, Tourism or Hospitality.
- 7 – 10 years experienced as Front desk officer/supervisor.
- Supervisory experience or strong leadership qualities.
- Two or more years of experience working in a hotel.
- Strong attention to detail and ability to meet deadlines.
- Commitment to delivering excellent customer service.
- Good communication and correspondence skill.
- Ability to Influence.
- Personal grooming and organizational skill.
- Candidates must live on the ISLAND for ease of commuting to Ajah.
Salary:
Very Attractive
To Apply:
Interested and qualified candidates should send their CV to: [email protected] using “Front Desk Supervisor” as the subject of the mail.
Application Deadline:
26th January, 2023.