Phillips Consulting Nigeria Recruitment 2011 (Over 12 Positions)

A. BRANCH OPERATIONS

Phillips Consulting Limited is a wholly owned Nigerian company with offices in Lagos, Abuja and Johannesburg. Established in 1992, the firm offers an array of business and management consulting services to government and corporate organisations, seeking superiority in all they do

John Titles:

1. ZONAL OPERATIONS TEAM LEAD: Location Port Harcourt
DUTIES AND RESPONSIBILITIES
• Ensure hitch free services and seamless service delivery in the branches
• Ensure operational improvement and cost control
• Follow up on branches’ requests e.g. malfunctioning tools and equipments that have not received attention or approvals to ensure conclusive resolution
• Visit branches regularly to observe and identify issues that require urgent attention and also ensure compliance to laid down processes and policies
• Enhance team performance in catchment branches to achieve quality customer service delivery.

QUALIFICATIONS AND EXPERIENCE
• A first degree and a post graduate degree from a reputable university
• Relevant professional qualification i.e. ACCA/ACA/ACIB will be an advantage
• Minimum of 5 years cognate banking experience

PERSON SPECIFICATIONS
• Sound knowledge of generally accepted accounting principles and group accounting policy
• Must possess a good knowledge of risk management (with special emphasis on operational risk management)
• Must have a customer service orientation and people management skills.

2. HEAD, CASH MANAGEMENT: LOCATION LAGOS
DUTIES AND RESPONSIBILITIES
• Define and set vault limit for branches
• Manage the outsourced bullion service and ensure performance of vendor to Service Level Agreement (SLA)
• Represent the bank at various functions on issues relating to cash management
• Review and authorize transactions within applicable limit
• Ensure up to date proof and reconciliation of all cash management GLs.

QUALIFICATIONS AND EXPERIENCE
• A first degree and a post graduate degree from a reputable university
• Relevant professional qualification i.e. ACCA/ACA/ACIB would be an advantage.
• Minimum of 5 years cognate banking experience

PERSON SPECIFICATIONS
• Must have a broad understanding of cash management and banking operations
• Must have an understanding of generally accepted accounting principles
• Should have strong analytical and problem solving skills
• Must have good numeric skills

B. HUMAN CAPITAL MANAGEMENT

1. HEAD PERFORMANCE AND REWARD
DUTIES AND RESPONSIBILITIES
• Review of processing and payment of salary and allowances
• Conduct and participate in salary surveys and interpret salary data
• Analyze data from salary survey sources to determine competitiveness both internally and externally
• Coordinate the definition of performance targets and document key performance indicators (KPIs) for the appraisal period
• Form the basis for measuring and rewarding employee performance within the organization
• Review and administration of staff loan policy for the Bank

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A post graduate degree i.e. MBA/M.Sc/ ACA will be an advantage
• Minimum of 4 years post NYSC experience

PERSON SPECIFICATIONS
• Must have a customer service orientation and people management skills
• Must have a sound knowledge of HR principles and practices
• Must have the ability to handle superior level of confidentiality concerning employee information
• Must have a high proficiency level in MS Excel.
• Should possess high numeric and analytical skills

2. HEAD, LEARNING AND DEVELOPMENT
DUTIES AND RESPONSIBILITIES
• Conduct surveys to identify training needs across the bank
• Analyse and compile individual training needs and plan appropriate training
• Develop and implement training plans for all levels based on required skills
• Maintain and regularly update a database of internal and external facilitators
• Prepare annual training programmes based on level and function
• Organise training for all staff based on individual needs assessment and career path

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A post graduate degree i.e. M.Sc / MBA will be an added advantage
• A relevant professional qualification i.e. CIPM or CIPD will be an added advantage
• A minimum of 6 years post NYSC experience at Supervisory level and 1 year in core human resources

PERSON SPECIFICATIONS
• Organisation Design & Development
• Customer Service
• Oral & Written Communication
• Problem Solving
• Interpersonal
• Negotiation & Strategy

3. HR GENERALIST
DUTIES AND RESPONSIBILITIES
• Manage the bank’s Human Resource Information Systems (HRIS)
• Organise recruitment and staffing logistics
• Carry out employee orientation and on-boarding activities
• Coordinate the implementation of services, policies, and programs through Human Resources staff
• Assist and advise managers about human resources issues.

C. INSPECTION

1. INTERNAL AUDITORS/ INVESTIGATION OFFICERS X 15
DUTIES AND RESPONSIBILITIES
• Comprehensive inspection of bank branches & business units and generation of exception reports to management
• Conduct spot investigation of fraud detected during the branch comprehensive inspection and other irregularities observed to have contravened the bank’s operational guidelines
• Periodic snap checking of branch operations.
• Investigation of frauds and forgeries, errors, complaints and other irregularities with a view to ascertaining causes, effects etc and making appropriate recommendation to management
• Making recommendations to Management on preventive and fraud proof operational methodologies with the view of reducing/eliminating incidences of fraud / forgeries and armed robbery

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• An MBA would be an added advantage
• A professional qualification i.e. ACA or ACIB
• At least 3 years in banking operations/audit experience

PERSON SPECIFICATIONS
• Must have excellent leadership, interpersonal and communication skills
• Must be result oriented and have good sense of judgment
• Should be attentive to details
• Must be willing to travel at short notices

2. INFORMATION SYSTEMS AUDITOR
DUTIES AND RESPONSIBILITIES
• Conduct a system review of all installed applications in the bank
• Review established strategies that will provide assurance that the bank’s information services resources are efficiently and effectively utilized and protected
• Develop and maintain audit programs to reflect changes in operations, technologies, risks and audit standards or techniques
• Work directly with IT staff to review/create/enhance procedures and controls
• Assist with monitoring application development process for information systems projects

QUALIFICATIONS AND EXPERIENCE
• A first degree in computer science/information technology/electrical engineering from a reputable university
• Must have a professional qualification i.e. MSCE, CISA, CISM.
• At least 2 years experience in systems audit experience/networkinfrastructure audit

PERSON SPECIFICATIONS
• Must have the ability to use ACL Audit tools for Revenue Assurance purposes
• Should have a specialization in network infrastructure audit
• Must be result oriented and have a god sense of judgment
• Must be attentive to details and have good report writing ability

D. LOAN REVIEW

1. HEAD, WATCH LIST/FOLLOW-UP & IMPLEMENTATION UNIT
DUTIES AND RESPONSIBILITIES
• Develop a strategic NPL review plan that ensures all zones/branches are reviewed at least twice every quarter
• Follow up with units/branches and ensure implementation of the committee’s decisions
• Develop training highlights from gaps noted during reviews for management information and KSS
• Provide accurate and timely portfolio of the Bank’s NPL

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• Must be a member of Risk Management Association of Nigeria
• A relevant professional qualification will be an advantage
• Must have a minimum of 5 years experience in credit risk management

PERSON SPECIFICATIONS
• Must have excellent leadership, interpersonal and communication skills
• Must be result oriented and have a good sense of judgment

2. LOAN REVIEW TEAM LEADER
DUTIES AND RESPONSIBILITIES
• Develop an innovative loan portfolio review strategies that provide management with timely risk asset information
• Classify risk asset portfolio in line with the CBN prudential guidelines
• Carry out collateral status verification review to ascertain adequacy
• Ensuring that all reviewed loans are in accordance with the credit policy

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• Must be a member of the Risk Management Association of Nigeria
• A relevant professional qualification will be an advantage
• Must have a minimum of 5 years experience in Credit Risk Management

PERSON SPECIFICATIONS
• Excellent leadership, interpersonal and communication skills
• Must be result oriented and have a good sense of judgment

E. GENERAL SERVICES

1. MAINTENANCE MANAGER
DUTIES AND RESPONSIBILITIES
• Manage activities around the maintenance of all bank’s equipments and facilities
• Keep adequate records of maintenance and repair of all equipments and facilities
• Conduct appraisal of cost estimates
• Review service completion forms
• Manage invoices of maintenance vendors

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A minimum of 3 years cognate experience

PERSON SPECIFICATIONS
• Must be able to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems
• Must have the ability to plan and organize agreement review discussions
• Must possess a good knowledge of administrative rules and regulations

2. PROJECT MANAGER
DUTIES AND RESPONSIBILITIES
• Plan and implement branch improvements and expansion projects
• Supervise general building maintenance of the Bank
• Liaise with vendors to ensure quality and timely service delivery
• Coordinate and execute rehabilitation of branches
• Supervise evaluation of completed works and arrange payments

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A post graduate degree in any relevant discipline and a professional certification will be an added advantage
• A minimum of 3 years cognate experience

PERSON SPECIFICATIONS
• Must have good project management skills
• Must have the ability to analyze technical drawings, bill of quantity and other technical reports
• Must be proficient in computer aided design tools.
• Must possess a good knowledge of administrative rules and regulations

3. HEAD SUPPORT SERVICES
DUTIES AND RESPONSIBILITIES
• Supervise regional stores, mail service function, fleet services, travel and protocol functions and branch expansion services
• Monitor preparation of monthly returns from the stores
• Manage the budgeting process for the group
• Enforce adherence to turnaround time for attending to internal requests
• Attend to requisitions from regional stores

PERSON SPECIFICATIONS
• Must have the ability to successfully negotiate rates, terms and conditions of agreements
• Must be able to contemplate and propose viable alternatives.
• Must have the ability to plan and organize agreement review discussions
• Must be able to collaborate with vendors and legal counsel to resolve agreement issues

4. CENTRAL SECURITY OFFICER
DUTIES AND RESPONSIBILITIES
• Manage safety and security policy and monitor compliance at the head office of the bank
• Ensure improvement in safety and security operations
• Provide safety and security tips/ guidelines, to all bank personnel at the head office
• Ensure adequate security protection strategy for the executive management of the bank
• Install security devices and settings at all bank facilities

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A minimum of 3 years cognate experience in safety and security
• Prior military or paramilitary experience will be an added advantage

PERSON SPECIFICATIONS
• Must have detailed security operations and management skills
• Must have a sound knowledge of generally accepted investigation and protection principles
• Must have the proven ability to manage multiple tasks with frequent interruptions
• Must have detailed investigation skills and crisis management skills
• Must understand the public law enforcement practices
• Should have the ability to communicate effectively in both crisis and non crisis situation

5. FLEET OFFICER
DUTIES AND RESPONSIBILITIES
• Keep adequate records of motor vehicle usage
• Keep adequate records of vehicle repair and maintenance
• Manage all the activities around vehicle maintenance
• Ensure update of maintenance schedule
• Liaise with vehicle maintenance vendor to ensure due maintenance
• Communicate details of registered/ pre-qualified vendors to branches

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A minimum of one year post NYSC experience

PERSON SPECIFICATIONS
• Must have the ability to read and comprehend technical manuals
• Must have a working knowledge of MS Excel and Word
• Must have automobile repair and mechanical skills
• Must have a good knowledge of administrative rules and regulations
• Should have the ability to provide input to business processes re-engineering, implementation of new system

6. MAINTENANCE OFFICER (MECHANICAL)

DUTIES AND RESPONSIBILITIES
• Manage activities around the maintenance of all bank’s equipments and facilities
• Receive and review service completion forms
• Conduct appraisal of cost estimates
• Manage invoices of maintenance vendors

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A minimum of one year post NYSC experience

7. BRANCH EXTENSION OFFICER
DUTIES AND RESPONSIBILITIES
• Receive report from vendors to ensure efficiency, quality, and timely delivery in services rendered to the bank
• Supervise and execute repainting of branches
• Value completed works and arrange payments
• Perform day-to-day supervision of building contractors
• Facilitate branch request for management approval

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A minimum of one year post NYSC experience

PERSON SPECIFICATIONS
• Must have good project management skills
• Must have the ability to analyse technical drawings, bill of quantity and other technical reports
• Must be proficient in the use of computer aided design tools
• Must have a good knowledge of administrative rules and regulations
• Must have the ability to provide input to business processes re-engineering, implementation of new system

8. REGIONAL SUPPORT OFFICERS
DUTIES AND RESPONSIBILITIES
• Issue consumables to regional branches
• Receive stock items from suppliers
• Work closely with branch productivity support officer (PSO) to communicate schedules and schedule changes
• Maintain equipment and facilities in all regional branches
• Review and endorse service completion form
• Appraise cost estimates of vendors

PERSON SPECIFICATIONS
• Must have the proven ability to successfully negotiate rates, terms and conditions of agreements
• Must have good negotiation skills.
• Must have the ability to contemplate and propose viable alternatives

F. CREDIT ADMINISTRATION

1. HEAD OF CREDIT ADMINISTRATION
DUTIES AND RESPONSIBILITIES
• Periodic credit review and analysis of the risk assets portfolio of assigned regions
• Report exceptions promptly to management
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal
• Classify facilities for the assigned regions in line with the prudential guidelines

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A postgraduate qualification and a professional certification will be an added advantage.
• A Minimum of 7 years experience in core credit risk management

PERSON SPECIFICATIONS
• Must possess a sound knowledge of credit risk management
• Must have sound credit knowledge
• Must be analytical
• Must have basic banking knowledge
• Must have a customer service orientation

2. CREDIT ADMINISTRATION OFFICER
DUTIES AND RESPONSIBILITIES
• Conduct periodic credit review and analysis
• Carry out a loan review of the risk assets portfolio of assigned regions
• Report exceptions promptly to management.
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal

QUALIFICATIONS AND EXPERIENCE
• A first degree from a reputable university
• A postgraduate qualification and a professional certification will be an added advantage.
• A minimum of 4 years experience in core credit risk management

3. HEAD OF CREDIT ANALYSIS
DUTIES AND RESPONSIBILITIES
• Periodic credit review and analysis of the risk assets portfolio of assigned regions
• Report exceptions promptly to management.
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal
• Classify facilities for the assigned regions in line with the prudential guidelines

4. CREDIT ANALYST
DUTIES AND RESPONSIBILITIES
• Conduct periodic credit review and analysis
• Carry out a loan review of the risk assets portfolio of assigned regions
• Report exceptions promptly to management.
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal

TO APPLY
Visit to apply http://www.phillipsconsulting.net/vacancies

Phillips Consulting Nigeria Recruitment 2011 (Over 12 Positions)

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