A Quick Service Restaurant (QSR) Brand in Ikeja with outlets in Lagos, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Restaurant / Business Manager
Employment Type: Full Time
- Coordinate daily Front of House (FOH) and Back of House (BOH) restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations.
- Candidates should possess relevant qualifications with at least 5 years work experience.
Interested and qualified candidates should send their Applications to: [email protected] using “Restaurant / Business Manager” as the subject of the email.
Application Deadline: 14th April, 2021.