Reactor Beverages Limited Jobs [3 Positions]

Reactor Beverages Limited is a Nigerian company that manufactures natural healthy non-alcoholic functional beverages. We produce quality beverages using the finest natural ingredients to meet high-quality standards. We are committed to excellence and quality service delivery to our customers and consumers.

We wish to build and sustain a reputation of excellence in manufacturing, distribution, marketing, and sales processes. We intend to be a reference point in the beverage industry in Nigeria, through innovative products.

We are recruiting to fill the following positions in Lagos:

 

Job Title: Quality Control Officer
Location: Lagos
Job Brief

• We are looking for an experienced Quality Manager to ensure that our products and services meet all necessary requirements before they reach the consumer.
• They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.
• The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Responsibilities

• Understand customer needs and requirements to develop effective quality control processes
• Devise and review specifications for products or processes
• Set requirements for raw material or intermediate products for suppliers and monitor their compliance
• Ensure adherence to health and safety guidelines as well as legal obligations
• Supervise inspectors, technicians and other staff and provide guidance and feedback
• Oversee all product development procedures to identify deviations from quality standards
• Inspect final output and compare properties to requirements
• Approve the right products or reject defectives
• Keep accurate documentation and perform statistical analysis
• Solicit feedback from customers to assess whether their requirements are met
• Submit detailed reports to appropriate executives
• Be on the lookout for opportunities for improvement and develop new efficient procedures

Requirements

• Proven experience as quality manager
• Conscientious and responsible
• A keen eye for detail and a results-driven approach
• Outstanding communication skills
• Excellent organizational and leadership skills
• Proficient in MS Office
• In-depth understanding of quality control procedures and relevant legal standards
• Excellent math abilities and working knowledge of data analysis/statistical methods
• Minimum of HND in Food & Nutrition or relevant field
• Certification of quality control is a strong advantage (ISO 9000 etc.)

Remuneration
Very attractive

 

Job Title: Customer Service Manager
Location: Lagos
Job Brief

• We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization.
• The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Requirements

• Proven working experience as a customer service manager, retail manager or assistant manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• Minimum of HND in Business Administration or related field

Remuneration
Very attractive

 

Job Title: Procurement Manager
Location: Lagos
Job Brief

• We are looking for an experienced Procurement Manager to manage the company’s supply of products and services. Procurement Manager responsibilities include strategizing to find cost-effective deals and suppliers.
• The Procurement Manager’s duty is to discover the best ways to cut procurement expenses, so that the company can invest in growth and people.

Responsibilities

• Devise and use fruitful sourcing strategies
• Discover profitable suppliers and initiate business and organization partnerships
• Negotiate with external vendors to secure advantageous terms
• Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries
• Examine and test existing contracts
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Foresee alterations in the comparative negotiating ability of suppliers and clients
• Expect unfavorable events through analysis of data and prepare control strategies
• Perform risk management for supply contracts and agreements
• Control spend and build a culture of long-term saving on procurement costs

Requirements

• Proven working experience as a procurement manager, procurement officer or head of procurement
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Talent in negotiations and networking
• Good knowledge of supplier or third-party management software
• Aptitude in decision-making and working with numbers
• Experience in collecting and analyzing data
• Strong leadership capabilities
• B.Sc degree in supply Chain Management, Logistics, Business Administration or any related field.

Remuneration
Very attractive

How To Apply
Interested and qualified candidates should forward their CV’s and Cover latter to: [email protected]

Application Deadline  28th March, 2018.