Resource Consults Latest Job Vacancies [2 Positions]

Posted on :

22 Oct, 2018

Category :

Customer Service Jobs in Nigeria, Human Resources Jobs Nigeria

Resource consults is an outsourcing firm,we recruit for organizations and train other organizations staffs. The company consists of fifty staffs, some of which  are experienced human personnel.

Job Title: Human Resource Personnel
Location: Lagos
Responsibilities:

  • Recruiting, training and developing staff.
  • Making sure that staff get paid correctly and on time.
  • Pensions and benefits administration.
  • Approving job descriptions and advertisements.
  • Looking after the health, safety and welfare of all employees.
  • Organising staff training sessions and activities.
  • Monitoring staff performance and attendance.
  • Advising line managers and other employees on employment law and the employer’s own employment policies and procedures.
  • Ensuring candidates have the right to work at the organisation.
  • Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.

Requirements:

  • Applicant must have a minimum of Second Class Lower in any field.
  • Applicant must have a minimum of one (1) year experience.
  • Applicant must be a team worker.

 

Job Title: Customer Care Representatives
Location: Lagos
Responsibilities:

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information.
  • Contribute to team effort by accomplishing related results as needed.
  • Manage large amounts of incoming calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.

Requirements:

  • Applicants must have a minimum of 2:2 in any discipline from any accredited school.
  • Applicants must be familiar with CRM systems.
  • Excellent communication skill.
  • Must be able to multitask
  • Must have a good personality.

How To Apply
Interested and qualified applicants should submit their CV’s and Application letter to: [email protected]

Application Deadline  20th November, 2018.


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