Rigo Microfinance Bank Limited Available Employment Vacancy

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow. We are recruiting to fill the position below:

 

 

 

Job Title: Head of Operations
Location: Lagos

Job Description

• Electronic banking operations.

 

Job Requirements
Technical Skills:

• Detailed knowledge of Banking procedures and policy principles at all levels
• Ability to translate local regulatory requirements into a thorough knowledge of Operational routine in Banks
• Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions
• Extensive knowledge of Treasury Operations and Trade Finance
• Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
• Analytical and practical understanding of workflow, capacity planning / optimisation and process implementation
• Ability to recognise problems and apply Risk Management techniques to address them
• Ability to plan & prepare the strategy and annual budget requirements for the operational environment
• Strong planning, organisational and time management abilities
• Leadership, team management, developing and mentoring
• Metrics-driven mindset
• High-level influencing and interpersonal skills
• Relationship building, negotiation, problem-solving and troubleshooting

 

Key Job Responsibilities/Duties

• Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
• Ensure compliance with regulatory requirements relating to Banking Operations.
• Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
• Manage the Banking Operations Department (staff and budget).
• Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
• Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
• Trade Finance Operations – Import / Export LC’s, Supply Chain Finance and Invoice Discounting
• Treasury Operations – Forex, Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
• Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
• Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
• Responsible for re-engineering business processes to improve customer service, cost-effectiveness and controls.
• Credit Operations – Loan sanction fulfilment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments) whilst ensuring the identification and management of underlying operational risks.

To Apply
Interested and qualified candidates should send their applications to: [email protected] using the “Job title” as the subject of the email.

Application Deadline: 12th December, 2019