Soul Food Restaurant is a full-fledged organization with the goal of creating food that appeals to the African heart both in taste and in portion. We are recruiting to fill the position below:
Job Title: Customer Care / Till Operation Officer
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary:
- We are looking for a Till Operations Officer to manage all transactions with customers accurately and efficiently.
- Your responsibilities include receiving payments and issuing receipts, keeping track of all cash & credit transactions while also managing online order placements.
- To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities:
- Manage transactions with customers using cash registers, cash management point.
- Manage online order placement from customers.
- Collect payments whether in cash or POS or transfer.
- Issue receipts, refunds or change.
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the restaurant.
Requirements:
- Candidates should possess a Bachelor’s Degree qualification with at least 3 years work experience.
- Work experience as a Till operator, Restaurant Cashier or in a similar role in a restaurant enviroment
- Basic PC knowledge.
- Familiarity with electronic equipment, like cash register and POS.
- Good math skills.
- Strong communication and time management skills.
- Customer satisfaction-oriented.
To Apply:
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Application Deadline:
30th November, 2022.