TEKPLUGIN Recent Available Job Vacancy – Apply Now!

Posted on :

18 Jan, 2021

Category :

Technical Jobs in Nigeria

TEKPLUGIN is the leading information and communication technology (ICT) company and software engineering company offering a full range of technology products, solutions and services. We provide solutions/system integration services focused on information system consulting and integration, and infrastructure services centered on outsourcing services (complete information system operation and management).We are recruiting to fill the position below:



Job Title: Technical Support Officer
Location: Lagos
Employment Type: Full-time


Job Brief:

  • We are looking for technically skilled candidates with excellent interpersonal skills for this position. You will troubleshoot technical issues, provide timely customer feedback and support the roll-out of new software, among other duties.

Roles and Responsibilities:

  • Troubleshoot technical issues
  • Attend in-person meetings with clients to analyse, troubleshoot and diagnose software problems
  • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
  • support the roll-out of new software
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Follow up with clients to ensure problems are resolved.
  • Test and evaluate new technologies
  • Respond to customer inquiries and assist in troubleshooting and resolving challenges
  • Other duties as assigned by your supervisor.


  • B.Sc. in Computer science
  • 1-3 years’ experience as a Technical support personnel
  • Expert knowledge in how operating systems and software works.
  • Good understanding of computer systems, mobile devices, and other tech products

Skills and Abilities:

  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent communication skills.
  • Ability to handle pressure and meet deadlines
  • Attention to detail and problem-solving skills
  • Excellent time management and organisation


To Apply:
Interested and qualified candidates should
Click here to apply online

Application Deadline: 18th February, 2021

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