Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process. We are recruiting to fill the position below:
Job Title: Call Center Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities:
- Make calls and manage incoming call
- Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
- Contacting customers daily/weekly and informing them of their overdue draft
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
Requirements
- Minimum of OND / HND / B.Sc qualification with 0 – 2 years work experience.
- Strong Written, Communication and Negotiation Skills.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skill.
- Must have an Andriod phone.
Benefits:
- Salary: N50,000 Monthly.
- Weekly and Daily commission
- Opportunity to work from home if staff can keep good performance after 1 – 2 months of working in the office.
- Salary increment based on performance.
To Apply:
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Application Deadline:
3rd December, 2022.