Terawork Recent Job Recruitment – Apply Now!

Posted on :

26 Jan, 2023

Category :

Engineering Jobs in Nigeria

Terawork – Our client, a leading IT firm, is recruiting a competent and qualified professional to fill the position below





Job Title: Professional Service Engineer
Location: Lagos
Employment Type: Full-time

Key Responsibilities:

  • Installation and configuration of network devices such as: routers, switches, firewall and access points.
  • Provide excellent customer service, listening carefully to customer concerns and addressing issues until the customer is satisfied.
  • Communicate with clients to determine their needs and explain complex issues.
  • Identify faults or performance issues within the customer network.
  • Perform Site Survey/Wifi survey: Perform site inspection/survey and propose a network design.
  • LAN Audit: Troubleshoot, diagnose and resolve software, hardware, and other network and system problems.
  • Hotspot survey and installation: Perform site inspection/survey for hotspot users and configure it in accordance with their requirements.
  • Firewall: Deploying firewall (mostly Sophos UTM) and endpoints for clients.
  • Troubleshoot to identify issues and resolve them.

Job Requirements:

  • B.Eng / HND in Engineering or other related courses.
  • Minimum of 3 years of experience as a Professional Service Engineer or Network Engineer with an ISP.
  • Good communication and customer service skills.
  • Good knowledge of networking technologies – TCP/IP, DNS etc.
  • Proactive with a positive ‘can do’ approach.
  • Ability to work productively with minimal supervision.
  • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving.
  • Good technical documentation skills.
  • Capable of multitasking, good time management and prioritization of workload.
  • Ability to assess and prioritize faults and respond or escalate accordingly.

To Apply:
Interested and qualified candidates should:
Click here to apply online

Application Deadline:
2nd February, 2023.

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