The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company,Percy Aitkins – Bureau De Change. We are recruiting to fill the position below:
Job Title: Operational Transformation Officer
Location: Lagos
Employment Type: Full-time
Job Description:
- The Operational Transformation Officer is responsible for implementing the overall vision and mission of the company with respect to process optimization and operational efficiency.
- His/her job description focuses on the individual’s ability to conceptualize and formulate strategic initiatives that further that mission and making sure that the day-to day operational activities of the company support those initiatives.
Duties & Responsibilities:
Operational Transformation Officer:
- Translate the strategic direction and business objectives into pragmatic change management strategies.
- Create actionable goals that make it possible to turn the company’s mission into tangible results.
- Assess the company’s many different projects from the products down to the daily administrative activities to make sure they align with the company’s goals.
- Analyze the success of operational procedures and processes, to ensure support for products, projects, and activities.
- Manage operational viability of the company by using a combination of management strategies, financial accounting, human resource planning, customer relations, and implementation of new technologies.
- Discover ways to increase revenue by eliminating wasteful practices and expediting product delivery.
- Support Management in the application and implementation of new policies and procedures.
- Manage the operational aspects to ensure effective implementation and adoption of new applications/technologies
- Develop new business opportunities by leveraging contacts, pursuing new product development, and improving project efficiency.
- Assess trends and technology that hinder/boost operational transformation, identify processes that need to be changed and re-design processes that support transformation.
- Drive fundamental changes in the value proposition/way services are delivered and the market served.
- Lead multiple operational transformation projects and support project managers in the design and implementation phases.
- Confirm deliverables, resource needs, and work plans on new assignments.
- Ensure operational transparency & governance, strategy integration and streamlined customer processes.
- Effectively mitigate operational risks and resolve complex operational challenges.
- Develop the optimal operating procedures to support the business model design and business architecture.
- Foster a culture of TCG Values.
Qualifications / Requirements:
- Minimum education level – First Degree in any discipline from a reputable academic institution.
- First-hand experience in Operations in the financial services industry.
- Experience handling complex business processes, optimization initiatives and project management.
To Apply:
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
Application Deadline: Not Specified.