The Workplace Centre Limited (TWPC) Ongoing Job Vacancy – Apply Now!

The Workplace Centre Limited (TWPC) – Our client, a Hospitality company, is recruiting suitable candidates to fill the position below:

 

 

 

 

Job Title: Operations Supervisor
Location: Lagos State
Employment Type: Full-Time / Permanent
Industry: Hospitality

Key Responsibilities:

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
• Overseeing the staff for the smooth running of the Cafe.
• Training new employees as per their abilities and skills.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and restocking them promptly.
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
• Checking with the guest and making sure that they are getting served the best quality food.
• Professionally resolving customer complaints.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.

Requirements:

• Candidates should possess a B.Sc / HND in Business Management, Hospitality, or a related field.
• Prior work experience as an operations Supervisor, or a similar position in the Hospitality industry.
• Professional certification as a Certified Restaurant Supervisor will be an advantage.
• Ability to maintain a positive work environment.
• Amazing written and verbal communication skills.
• Ability to work for long periods and on weekends as well.
• Strong organization and analytical skills.
• Exceptional customer service skills.
• Strong sales skills.
• Customer-oriented individual and an outstanding problem-solver.
• Good numerical abilities.
• A keen eye on details for accuracy.
• Good time management skills.

To Apply:
Interested and qualified candidates should send their Applications to: [email protected] using the Job Role as the subject of the email.

Application Deadline:
31st March, 2023.